Marrakech Luxury Holidays

No climate control in the room that worked properly. No A/C. Tried to turn heat off but didn’t help. Hot and hard to sleep for all 3 nights

Great little boutique hotel in the Medina. It’s located right in the square where all the shops are. The customer service and staff was excellent. The staff really went above and beyond to make me feel comfortable it felt like home. I left one of my bags at the hotel and the driver brought it to the airport for me so I wouldn’t miss my flight. I really appreciated that. The food was good and authentic. I would stay there again.

Very nice stay. 4.5 stars. Only .5 off was that phone in one of our two rooms stopped working 2 days in and was never fixed. Not a biggy but still a bit of a concern in case of emergency or other needs. Luckily we had a second room with a phone that worked. Very kind and friendly staff. And Xmas Eve dinner at the buffet was amazingly insane. So much good food and merriment. Note that the spa is not great at communicating changes if delays or staff absences that may affect scheduled service. Also the spa pool is indoor which is super but costs extra ($10 USD per adult, kids free which was very nice). Shuttle to town fills up fast and must be booked in advance (at least 24 hours if not more). We will come back!

The staff are very friendly and professional 5/5 and the hotel is in great condition. However: 1. there is mega construction going on; the hotel is part of a mall development and the outdoor pool space is disturbed by the sound of jack hammers drilling. 2. Also, there is an extra up charge (EUr 25 pp) to use the basement indoor hot tub for 1 hr, which is a separate locked section of the indoor pool - this was a bait and switch hence the 3 star; shame this didn’t come up anywhere else. 3. Breakfast spread is good but the selection doesn’t change. Not being able to use the pool side for some winter sun AND paying extra for a hot tub is more than enough to not stay here again.

Overall, everything was good during our stay. The service was excellent and the staff were very friendly and helpful. However, I do feel that the rooms could use an update. In particular, the bathroom faucets are in poor condition and look outdated, which really detracts from the overall appearance of the room.

The staff are very friendly and professional 5/5 and the hotel is in great condition. However: 1. there is mega construction going on; the hotel is part of a mall development and the outdoor pool space is disturbed by the sound of jack hammers drilling. 2. Also, there is an extra up charge (EUr 25 pp) to use the basement indoor hot tub for 1 hr, which is a separate locked section of the indoor pool - this was a bait and switch hence the 3 star; shame this didn’t come up anywhere else. 3. Breakfast spread is good but the selection doesn’t change. Not being able to use the pool side for some winter sun AND paying extra for a hot tub is more than enough to not stay here again.

Very nice stay. 4.5 stars. Only .5 off was that phone in one of our two rooms stopped working 2 days in and was never fixed. Not a biggy but still a bit of a concern in case of emergency or other needs. Luckily we had a second room with a phone that worked. Very kind and friendly staff. And Xmas Eve dinner at the buffet was amazingly insane. So much good food and merriment. Note that the spa is not great at communicating changes if delays or staff absences that may affect scheduled service. Also the spa pool is indoor which is super but costs extra ($10 USD per adult, kids free which was very nice). Shuttle to town fills up fast and must be booked in advance (at least 24 hours if not more). We will come back!

Overall, everything was good during our stay. The service was excellent and the staff were very friendly and helpful. However, I do feel that the rooms could use an update. In particular, the bathroom faucets are in poor condition and look outdated, which really detracts from the overall appearance of the room.

Overall, everything was good during our stay. The service was excellent and the staff were very friendly and helpful. However, I do feel that the rooms could use an update. In particular, the bathroom faucets are in poor condition and look outdated, which really detracts from the overall appearance of the room.

Great little boutique hotel in the Medina. It’s located right in the square where all the shops are. The customer service and staff was excellent. The staff really went above and beyond to make me feel comfortable it felt like home. I left one of my bags at the hotel and the driver brought it to the airport for me so I wouldn’t miss my flight. I really appreciated that. The food was good and authentic. I would stay there again.

Very nice stay. 4.5 stars. Only .5 off was that phone in one of our two rooms stopped working 2 days in and was never fixed. Not a biggy but still a bit of a concern in case of emergency or other needs. Luckily we had a second room with a phone that worked. Very kind and friendly staff. And Xmas Eve dinner at the buffet was amazingly insane. So much good food and merriment. Note that the spa is not great at communicating changes if delays or staff absences that may affect scheduled service. Also the spa pool is indoor which is super but costs extra ($10 USD per adult, kids free which was very nice). Shuttle to town fills up fast and must be booked in advance (at least 24 hours if not more). We will come back!

Very nice stay. 4.5 stars. Only .5 off was that phone in one of our two rooms stopped working 2 days in and was never fixed. Not a biggy but still a bit of a concern in case of emergency or other needs. Luckily we had a second room with a phone that worked. Very kind and friendly staff. And Xmas Eve dinner at the buffet was amazingly insane. So much good food and merriment. Note that the spa is not great at communicating changes if delays or staff absences that may affect scheduled service. Also the spa pool is indoor which is super but costs extra ($10 USD per adult, kids free which was very nice). Shuttle to town fills up fast and must be booked in advance (at least 24 hours if not more). We will come back!

Overall, everything was good during our stay. The service was excellent and the staff were very friendly and helpful. However, I do feel that the rooms could use an update. In particular, the bathroom faucets are in poor condition and look outdated, which really detracts from the overall appearance of the room.

Stayed for three nights in Marrakesh, before and after my adventures in Zagora. Each time I returned, the staff greeted me with a natural, honest kindness that made the place feel almost familiar. The restaurants, the bars, the peaceful pool, all pleasant. A quiet corner of calm in the middle of the city’s constant motion.