Filicudi Luxury Holidays

Great visitor service

The property is modern and clean. But the front desk staff is terrible. No smile and no courtesy.

Overall a good hotel, location and amenities. It’s not the most modern, but the pool/bar area are 1st class and the staff very friendly and attentive. Good location for Catania, 10min Uber into downtown/ Metro station. Great views of Etna, ask for pool/sea view room (even no’s). Quality breakfast. The rooms are large, but dated and the hotel fascia could do with a fresh lick of paint. Plenty of local bars/restaurants near by and amazing food/wine for bargain prices. Demonstrates how much we get ripped off in the UK. Eg Table x 6 with starters/mains/deserts/beer & wine, nothing more than €200, and they don’t expect tips. Would stay again.

Beautiful grand old hotel cliffside in Catania. Very clean, well maintained, staff brilliant.

The "total spa" experience is very underwhelming. Access to a sauna, steam room, is not a "total" experience. The foot treatment consisting of ruining a walk on progressively more painful rocks was so bad we had to laugh. But... rooms were good and the staff were very pleasant. Everything else, that is standard, was really good.

The property is great. Located near Mt Etna and wine country. The rooms are very nice and the restaurant is exceptional including all of the restaurant staff. If I had one observation to improve it would be the attentiveness of the front desk staff. They are not always available and do not always respond ti email.

The most perfect stay! Exceptional resort and staff!

This hotel was the highlight of our Sicily trip and my only regret is not staying there longer. The Aeolian Islands are a must see and stay here when you do. Everything is top notch at this hotel. The service and warm staff are just the icing on the cake. The views, amenities, food, drinks, all of it is top notch! We cant say enough amazing things about this hotel.