Sicily North Coast Luxury Holidays

Staff was excellent especially reception people. Could not get better location for the hotel. Staff however did not recommend the restaurant in the hotel said was overpriced.

Extraordinary experience at Grand Hotel et Des Palme. The hotel is beautifully maintained, impeccably clean, and perfectly located within walking distance of all the major attractions. The breakfast was truly outstanding, served in one of the most gorgeous rooms in the hotel, making each morning a special experience. The service was exceptional throughout our stay. A special thank you to Vito, who kindly arranged last minute tickets to the Teatro Massimo di Palermo for us to see the breathtaking ballet Caravaggio, an unforgettable evening! Er would definitely return.

The hotel is good but has no atmosphere the staff don’t go out of their way to make your holiday enjoyable. It’s just a job to them. I wouldn’t stay there again even though the accommodation was good it was just unwelcoming to us. Breakfast typically Italian nice choice of cold meat and cheese and sweets. There was no directory to contact the front desk or housekeeping when we ran out of toilet paper we tried 0 and 1 no answer definitely the staff need to brighten up and show some enthusiasm.

Breakfast was great! Lovely buffet breakfast. Room was clean and staff were pleasant.

The staff could be more friendly.

Extraordinary experience at Grand Hotel et Des Palme. The hotel is beautifully maintained, impeccably clean, and perfectly located within walking distance of all the major attractions. The breakfast was truly outstanding, served in one of the most gorgeous rooms in the hotel, making each morning a special experience. The service was exceptional throughout our stay. A special thank you to Vito, who kindly arranged last minute tickets to the Teatro Massimo di Palermo for us to see the breathtaking ballet Caravaggio, an unforgettable evening! Er would definitely return.

So far from a 5 star hotel. The staff is the most unfriendliest staff we have ever encounter. When we pulled in no bellman, front desk is extremely not professional and could care less. Guest experience is close to none. Property isn’t clean, dirt and weeds everywhere. The room is tiny, no iron/steamer. We called front desk 3 times for a steamer, after 30mins I had to go downstairs and ask again. Property has a lot of potential if well maintained. Definitely not a 5 star hotel. Service is worse than a 2 star and property could be a 4. Will never be back. Their webpage and instagram are so manicurated, the grounds are far from what’s shown.

The hotel is good but has no atmosphere the staff don’t go out of their way to make your holiday enjoyable. It’s just a job to them. I wouldn’t stay there again even though the accommodation was good it was just unwelcoming to us. Breakfast typically Italian nice choice of cold meat and cheese and sweets. There was no directory to contact the front desk or housekeeping when we ran out of toilet paper we tried 0 and 1 no answer definitely the staff need to brighten up and show some enthusiasm.

Extraordinary experience at Grand Hotel et Des Palme. The hotel is beautifully maintained, impeccably clean, and perfectly located within walking distance of all the major attractions. The breakfast was truly outstanding, served in one of the most gorgeous rooms in the hotel, making each morning a special experience. The service was exceptional throughout our stay. A special thank you to Vito, who kindly arranged last minute tickets to the Teatro Massimo di Palermo for us to see the breathtaking ballet Caravaggio, an unforgettable evening! Er would definitely return.

So far from a 5 star hotel. The staff is the most unfriendliest staff we have ever encounter. When we pulled in no bellman, front desk is extremely not professional and could care less. Guest experience is close to none. Property isn’t clean, dirt and weeds everywhere. The room is tiny, no iron/steamer. We called front desk 3 times for a steamer, after 30mins I had to go downstairs and ask again. Property has a lot of potential if well maintained. Definitely not a 5 star hotel. Service is worse than a 2 star and property could be a 4. Will never be back. Their webpage and instagram are so manicurated, the grounds are far from what’s shown.