Isla Caja de Muertos Luxury Holidays

Great experience, clean, well located and friendly

We stayed a week and had a wonderful experience. The hotel is located near everything you need and the beach view was memorable. The shower! The shower! The shower! We have been trying to figure out how to make our shower at home, like the hotel shower.

Everything was excellent!

As is every property in Puerto Rico, its over priced. But its nice, its new, the staff is excellent but the area is just ok. The bathrooms are baths, no room...but overall its very nice. But again, room rates in PR are insane lately.

Beautiful, unique place; very clean; in a fantastic location in the heart of Old San Juan, adjacent to Fort Cristobal; restaurants nearby; 24 hour desk; cute library; excellent rooftop area with views. The negatives were: our room wasn’t ready at the 4 pm check in time so we had to wait; the next day housekeeping didn’t leave a bath mat towel or wash cloths. We didn’t notice until about to shower. We asked at the desk and they said it would be sent right up and never arrived. Our room was nice but lacked windows we could see out of-however other rooms had balconies etc so I’m sure very nice. Our room was less expensive so that was okay. Desk people were very nice and friendly; lemon water was available in the lobby; water was in the room. No phone in the room to call the desk; I would stay here again! More pros than cons. Very safe area.

Habitacion muy pequeña para el costo

We stayed a week and had a wonderful experience. The hotel is located near everything you need and the beach view was memorable. The shower! The shower! The shower! We have been trying to figure out how to make our shower at home, like the hotel shower.

I had to plan a last-minute trip to visit Puerto Rico for family matters, and the staff at Tropical Beach Hotel were incredibly accommodating. From the moment I arrived, I felt genuinely welcomed and supported. Jessica, Pedro, Andrea, and Soe — thank you all for being so kind, attentive, and helpful during my stay. Your warmth and professionalism made a stressful time so much easier. I truly appreciate everything you did for me.