Lanzarote Pet-friendly Holidays

We loved the resort, gardens & grounds well kept, unfortunately one of the swimming pools was being refurbished do there was lots of drilling & banging which we were not advised about by Expedia, but we still enjoyed our stay

Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.

Awesome time at H10 Rubicon. Blown away by the hotel. Room took my breath away. Originally booked bed & breakfast but going to all-inclusive was easy and worth every penny.

My friends & I came for a relaxing break just to spend time with each other, decompress & relieve stress. We were able to do that here because the ambiance allows for it. All the neutral tones provide that calming feeling you'd want. The crowd is more...mature. Many were the basic European couple or family & it looked like they were of retirement age. As an observation, there weren't very many of us mixed variety guest in the 30's range aside from us & a speckle of others. However, we weren't going for a party scene & we had each other so it wasn't a big deal. Many nights they had a live band & the Entertainment Coordinator was great at hyping up the crowd to dance & enjoy the vibes. There are three restaurants that require reservations so make those in advance if you can. Also be mindful that La Graciosa has a tasting menu for dinner. The all you can eat had a pretty decent turnover of new food being replaced when it first opens but when they're about to close thats when you see the dregs of what's left. If I had to complain about that it would be some of the meats could be a bit more seasoned (more of a preference issue) & I would have wished they had longer time slots for each meal session instead of feeling rushed. I knocked off a star for the service is because: 1) we were not provided the rooms we requested but they tried to compensate by giving us access to both rooms. 2) We didn't get quality CS from Rafael at the Shack. I had to go request for it. We'd return though

Our second stay at this property and despite it being just before a refurbishment this time, it was a lovely experience with plenty to do for the kids, easy to access other parts of the island and courteous staff that made it easy to holiday there as a single parent. The gym facilities are ok but not great - they did just fine with some creativity. Some confusion initially with dining as it wasn't clear that there was a team that worked out seating for you - their access point was a bit hidden but once we worked out they would find tables for us, it was really easy too. Excellent cleanliness and great service.

Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.

Awesome time at H10 Rubicon. Blown away by the hotel. Room took my breath away. Originally booked bed & breakfast but going to all-inclusive was easy and worth every penny.

My friends & I came for a relaxing break just to spend time with each other, decompress & relieve stress. We were able to do that here because the ambiance allows for it. All the neutral tones provide that calming feeling you'd want. The crowd is more...mature. Many were the basic European couple or family & it looked like they were of retirement age. As an observation, there weren't very many of us mixed variety guest in the 30's range aside from us & a speckle of others. However, we weren't going for a party scene & we had each other so it wasn't a big deal. Many nights they had a live band & the Entertainment Coordinator was great at hyping up the crowd to dance & enjoy the vibes. There are three restaurants that require reservations so make those in advance if you can. Also be mindful that La Graciosa has a tasting menu for dinner. The all you can eat had a pretty decent turnover of new food being replaced when it first opens but when they're about to close thats when you see the dregs of what's left. If I had to complain about that it would be some of the meats could be a bit more seasoned (more of a preference issue) & I would have wished they had longer time slots for each meal session instead of feeling rushed. I knocked off a star for the service is because: 1) we were not provided the rooms we requested but they tried to compensate by giving us access to both rooms. 2) We didn't get quality CS from Rafael at the Shack. I had to go request for it. We'd return though

Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.