Aland Island Pet-friendly Holidays

It was a lovely clean, spacious apartment. Very well equipped and very close to the main tourist areas and coast. The staff were quick and responsive when I WhatsApp messaged to ask questions, as it is an online run hotel. The onsite shop was really useful too. There was no access to the rooftop terrace as it was constantly restricted for private bookings and permanent residents, not guests. It took me a while to get to grips with the online system, everything is online from checking in and out to recycling instructions. I am very much a non tech person, so working out how to switch on water for dishwasher/washing machine etc took a while. (Old fashioned folder with laminated guides would be useful for us oldies). Overall a very comfortable stay

Small apartment but with everything you can need, clean bathroom and beds were excellents! The common area on the top floor are beautifully decorated and the luggage room were very helpful. The location is perfect, you can walk to all attractions or to public transportation.

The management of this stylish and elegant hotel has lost sight of their industry, which is HOSPITALITY. When we arrived late, tired and hungry after a long walk from the train station with our luggage, the desk clerk had few ideas of where we might dine and gave us a hard upsell for a bigger room with a Nespresso coffeemaker for an additional 30 euros a night, which we declined since 30 euros pays for a lot of nice coffees and pastries at some very elegant cafes. He also pressed us to sign up for the Strawberry loyalty program, which I regretted almost immediately since he required all kinds pf personal information—passport number, phone, dob, etc. When we returned from dinner around 2 hours later, I told the new desk clerk I’d changed my mind and asked for my form back and for my data to be deleted. He seemed annoyed and said he couldn’t do that because the form was locked up but that someone would do it tomorrow. No one followed up with me, and on returning home I received an email from Strawberry about how great it is that I signed up for the loyalty program. Crummy service like this is unacceptable from a hotel that markets and charges as luxury. And the coffeemaker? Nespresso should be in every room and if you don’t think you’re making enough profit, just increase all your rates by 5 euros a night. Providing crummy instant coffee in the not quite as extremely expensive rooms,like ours, is tacky and unworthy of this extremely expensive hotel.

Horrible construction noise from 7am onwards. Was surprised it was not highlighted by Expedia or in any review. Loosing trust on Expedia. Our holidays were ruined:(

Vilma is a top professional, attentive, and detailed staff member of this hotel Glad to have encountered her during my travels !

Awesome stay but there was no drawer for clothes. We stayed sauna room which was amazing but I wonder that removed space for drawers.