Rila Mountains Pet-friendly Holidays

The property was clean and innovative. The front desk unfriendly and I felt I was disturbing when asked few questions. My room (suit for 3) was not set up for 3 but only for two people. The housekeeper was very friendly and helped us setting it up quickly but the front desk seemed to be irritated because she was asked. Not enough charging outlets in the room. Not a single one in the bedroom - only 2 for the nightstands but they were behind the bed stand so if you want to charge your phone at night you can’t. Overall a good property but the front desk staff should be more friendly and welcoming.

Very friendly staff, convenient location to airport

Great location and friendly staffs. The room is spacious but kind of outdated.

Great location! Beautifully appointed room, friendly staff and a generous breakfast. I would highly recommend this hotel.

Dated and a tiny bit dusty but other than that a great place for a quick stay that’s very conveniently located.

Spacious and great breakfast.

They didn't warn people that the air conditioners weren't working in the hotel and it was terribly stuffy,the bathroom was terrible dirty it wasn't cleaned well around the corners the joints in the bathtub. The reception staff were great.

Very nice, large spacious rooms! Spa is nice! Restaurants and service amazing. Couldn’t turn the ac down enough to a comfortable temp. Would have liked about 2 or 3 degrees cooler! Can hear club music till about 4 am on Fri and Saturday. Very close to the streets of restaurants and stores! Expensive if you need something laundered.

The property was clean and innovative. The front desk unfriendly and I felt I was disturbing when asked few questions. My room (suit for 3) was not set up for 3 but only for two people. The housekeeper was very friendly and helped us setting it up quickly but the front desk seemed to be irritated because she was asked. Not enough charging outlets in the room. Not a single one in the bedroom - only 2 for the nightstands but they were behind the bed stand so if you want to charge your phone at night you can’t. Overall a good property but the front desk staff should be more friendly and welcoming.

Very friendly staff, convenient location to airport

Great location and friendly staffs. The room is spacious but kind of outdated.