Pennsylvania Dutch Country Pet-friendly Holidays

Be aware that random amounts will be taken from your account that the card you use for incidentals is associated with. I was not informed at any time that this would occur and the amounts taken out, three times, had a major impact on my trip as I had budgeted and did not anticipate I would have all these debits that would mean I could not afford to eat and had to skip a planned excursion. I was told the amounts were usually small but again was NEVER told the debits would occur. I have been trying to resolve this for close to a week now with an email having been sent, two voicemail being left but no one has responded to let me know how this would be resolved. The hotel is in a nice part of town, a quick drive to most “tourist” locations, the room was very nice and spacious, the on site restaurant was nice as well but having money taken from your account that has a significant impact on your trip, that you were not told would occur would be the biggest drawback for this hotel along with being informed as to when you’d have the funds returned which hasn’t occurred as of this writing.

Overall I had a pleasant stay at this hotel, I arrived early and they let me check in on time, The only thing I would complained is that when I asked for room cleaning, they didn’t change new towels for me everyday, some days they did refill new towels and some days they didn’t, I guess it depends on the person who do the cleaning bc I noticed it’s someone different everyday.

The staff were helpful and great. They were very accommodating when i reached out to them. For example, i hurt my knee and they had security delivered an ice pack and extra ice. Staff were friendly. When i requested for extra towels, they were very accommodating. I would have given a 5 star but my issues was the room layout/design was poor. The toilet is soo low and inconvenient. There is NO counter space, it was such a small space with a small sink that water splashes all over cuz it leans more to the left side. It was just awkward. Their shower door did not close properly so it leaked water all over the floor (hence the request of extra towel to dry the floors) and toilet bathroom door did not close properly either. Again, they were so great offering to send maintenance but since we were leaving the next day, we told them it was okay and wanted to inform them so they can fix it before the next guests. Overall, the place/ambience of the hotel is great. Staff excellent.

Great property, only con is they dont provide washcloths!!!!!! Bring back washcloths pleaseeeee

Great hotel. I had a very clean and big room. Beds were super comfy. Ice machine didnt work on my floor.

Overall I had a pleasant stay at this hotel, I arrived early and they let me check in on time, The only thing I would complained is that when I asked for room cleaning, they didn’t change new towels for me everyday, some days they did refill new towels and some days they didn’t, I guess it depends on the person who do the cleaning bc I noticed it’s someone different everyday.

The staff were helpful and great. They were very accommodating when i reached out to them. For example, i hurt my knee and they had security delivered an ice pack and extra ice. Staff were friendly. When i requested for extra towels, they were very accommodating. I would have given a 5 star but my issues was the room layout/design was poor. The toilet is soo low and inconvenient. There is NO counter space, it was such a small space with a small sink that water splashes all over cuz it leans more to the left side. It was just awkward. Their shower door did not close properly so it leaked water all over the floor (hence the request of extra towel to dry the floors) and toilet bathroom door did not close properly either. Again, they were so great offering to send maintenance but since we were leaving the next day, we told them it was okay and wanted to inform them so they can fix it before the next guests. Overall, the place/ambience of the hotel is great. Staff excellent.

Disappointed there are limited dining options at the hotel. Checked in at 9:30 on a Friday night and restaurant was already closed and only option was room service which was open until 11pm. The bar is never open.