Schnee Eifel Pet-friendly Holidays

The hotel was very clean, staff helpful. There is parking, but I didn’t need it as there is a tram link into the city & uber also comes to the hotel. If you need your room cleaned during your stay you do have to ask for this.

This was a lovely stay and met all our needs as a family of 4. Splitting the sofa bed to have the beds apart a bit would've worked a bit better for us but that's a personal thing. The main bed was really comfy! Water pressure was crap so that needs addressed however I do think they are maybe just being more cautious with water use given the heat waves! So that's ok. It's not a bad location at all. Rooms really quiet. We used the bar area and the possibility to buy a few drinks/snacks from the fridges across from the reception was great. I'd recommend the hotel to friends

The staff were very friendly. They offered a lot of tips on shopping and dining options a few meters away. Bed and pillows were extra comfortable.

Hotel is in a great location - just off the beaten track but close to everything one needs. Close to shops, restaurants and transport links (there's an underground entrance hidden near by). The room (2nd floor) was good; clean, large, AC, etc - only problem was flooding by shower. Breakfast is very good - wide choice. Didn't use Spa. Would stay here again.

Ideally located for exploring Frankfurt Restaurant staff were particularly pleasant and helpful Hotel - room disappointing 3 issues including half eaten food in the fridge when I checked in which was resolved but the small issues continued. The room clearly had not been fully serviced / cleaned prior to my checking in - not what I expected unfortunately -