Gorbeia Inguruak Pet-friendly Holidays

Parking is underground and the ramps are very tight. There is no wheelchair parking space outside the hotel and you have to go down many floors to find an accessible space. Bar staff were lovely and the bar stayed open late to offer coffee etc.

Wish it had better area for smokers. Not convenient to be standing in front of hotel while smoking. Not pleasant. A smoking area would have been nice with some benches or something. Bar food needs work. More options for bar snacks. Same every day. Staff was great!!!

Incredible experience. Best location!! The service was incredible and the breakfast was very good. We had access to their exclusive area - Level - and loved the lounge offerings and cava throughout the day. Will highly recommend and would also come back

Overall, our experience was good. Excellent location and lots of small pintxos bars nearby.

Hotel was clean, staff helpful.My beef is can’t open the windows as mosquitos come in, there is no screen and my room window faces another building. No comfortable chair spartan furniture. Location is great near the Guggenheim.

Very central. Easy walk to museum. Many dining options. Large rooms.

Incredible experience. Best location!! The service was incredible and the breakfast was very good. We had access to their exclusive area - Level - and loved the lounge offerings and cava throughout the day. Will highly recommend and would also come back

An excellent hotel across the street from the Guggenheim (great view from the room). Fantastic concierge service: Needed to book a bus to Donostia/StSeb for the day but had trouble with the Avanza website (and my poor Spanish) - Virginia set me up the day before with instructions on where to find the bus. Perfect location, very nice amenities.

Too many stairs no lift room very tiny. Thanks to the reception guys who help us to take our luggage to our room, otherwise we can't make it. Location walking distance to public transport.

The hotel staff were amazing ! They were so helpful with any questions or how to get anywhere. The room was clean and new feeling. Highly recommend this hotel!

Got a room on 9th floor and it was modern, airy, spacious, quiet, and clean. Above average for what I paid. Comfortable bed. Nice having a little fridge in the room as well. Hotel location worked out perfectly for me. Close enough to walk to Guggenheim, museum, Old Town, but not so close to tourist sites that prices are high. Many cafes, grocery stores, and other useful services right in the neighbourhood. Not knowing Bilbao when I booked, this ended up being the perfect location for me to explore the town and avoid most of the tourist congestion. Would definitely choose to stay here again. Only caution is that it’s near the football stadium, so if there’s a match on it can get very busy (and noisy) in the area.