Costa Barcelona Pet-friendly Holidays

This room we rented was about 400 a night or close to it. We had just finished a Mediterranean tour and wanted to relax in a nice hotel after. Wasn't too bad, but sadly the shower was broken and unusable, and we had to leave shortly to fly home, staff merely said oh we have maintenance men blah blah, and I says "Look, when im staying in a hotel like this I expect things to work, especially basic facilities, so just buy us breakfast and we ll call it square." "Oh, you ll have to email the manager and he ll reply to you blah blah". Really?? Should have stayed at the previous hotel i stayed at on the start of our tour. 250 bucks cheaper and everything worked, and staff had the power to at least facilitate basic issues.