Cairo Romantic Holidays

I Don’t blame the hotel for its location. The hotel and staff are great. The food was great and they were super helpful. Alcoholic drinks hardly contain alcohol so order a double.

Great stay at this hotel. The rooms are spacious, modern and clean. Comfortable beds, selection of pillows and good noise insulation. We tried the Egyptian restaurant, the Italian and the garden bar, that’s open 24/7. The food was good in all of them. Ismail, the concierge, helped us organize our tours to the pyramids and a day tour to Alexandria, with a private driver. This took away the hassle of being at the mercy of Uber. It might have been a bit more expensive, but sometimes it takes a while for Uber to find a car and then you also end up waiting for several minutes until they come, and good luck getting them to go to Downtown. All in all the hotel was excellent. Unfortunately the area around it is not as good; the aquatic park next door was dismantled and the site looks like a war zone. It is not an area to walk.

The room at the Four Seasons Giza was wonderful - well-maintained, fantastic bedding, and broadly up to the standard expected of the Four Seasons. However, the factor that remained memorable from our stay was the concierge Salemah. She was outstanding. Like the very best concierges around the world, her brand of anticipatory and proactive service delivered in a warm, friendly, guest-focused way distinguished herself and the Four Seasons. She did not wait to be asked for help - she sought out how she could find solutions to an issue we were having (an issue that had nothing to do with the hotel and that she had no obligation to assist with) and leveraged her capabilities to find ways to help us. She was a credit to herself and to the brand.

It was clean and it was conveniently located.The staff were very friendly and the breakfast was excellent.Would stay here again.

Everything was great hotel service restaurants

I Don’t blame the hotel for its location. The hotel and staff are great. The food was great and they were super helpful. Alcoholic drinks hardly contain alcohol so order a double.

Great stay at this hotel. The rooms are spacious, modern and clean. Comfortable beds, selection of pillows and good noise insulation. We tried the Egyptian restaurant, the Italian and the garden bar, that’s open 24/7. The food was good in all of them. Ismail, the concierge, helped us organize our tours to the pyramids and a day tour to Alexandria, with a private driver. This took away the hassle of being at the mercy of Uber. It might have been a bit more expensive, but sometimes it takes a while for Uber to find a car and then you also end up waiting for several minutes until they come, and good luck getting them to go to Downtown. All in all the hotel was excellent. Unfortunately the area around it is not as good; the aquatic park next door was dismantled and the site looks like a war zone. It is not an area to walk.

The room at the Four Seasons Giza was wonderful - well-maintained, fantastic bedding, and broadly up to the standard expected of the Four Seasons. However, the factor that remained memorable from our stay was the concierge Salemah. She was outstanding. Like the very best concierges around the world, her brand of anticipatory and proactive service delivered in a warm, friendly, guest-focused way distinguished herself and the Four Seasons. She did not wait to be asked for help - she sought out how she could find solutions to an issue we were having (an issue that had nothing to do with the hotel and that she had no obligation to assist with) and leveraged her capabilities to find ways to help us. She was a credit to herself and to the brand.