Africa Romantic Holidays

Overall this is an okay place to escape for a short period of time. The staff are nice and helpful, however: - if you do “all inclusive” expect more things to be excluded than included. They are not very generous with this. - very strict hotel policies that impact guest experience. For example we asked for a late checkout and inquired if there was any guest arriving to use the same room that day. The staff said no one was coming to use the room, but if we wanted a late check out it would be charged $50 (USD) to use the room for two more hours. This is just poor hospitality and guest experience management. As soon as check out time came we were charged even for a bottle of water. - amenities: the property itself is great but small things like the gym are in very poor condition. Additionally bar hours are limited and they call close by 11pm. - staff: this is definitely where they do well with very nice staff, but again expect them to follow strict policies with no exception or flexibility.

Very romantic spot for a weekend get away from Cape Town. So many activities and the best spa I have come across in South Africa.

The workers were awesome

Hotel staff were a great help and very friendly. Convenient location to beach, restaurants, etc

Very romantic spot for a weekend get away from Cape Town. So many activities and the best spa I have come across in South Africa.

Hotel staff were a great help and very friendly. Convenient location to beach, restaurants, etc

Hotel staff were a great help and very friendly. Convenient location to beach, restaurants, etc

Very romantic spot for a weekend get away from Cape Town. So many activities and the best spa I have come across in South Africa.

Location was unbeatable. The hotel is directly connected to the mall and also within walking distance of the Oranjezicht City Farm Market, which made getting around incredibly convenient. The whole surrounding vicinity felt safe, and the views from the hotel were stunning. With Table Mountain in the background, we even caught a rainbow while having breakfast by the window overlooking the wharf — such a memorable way to start the morning. If I were to nitpick, I would suggest going down earlier for breakfast if you want to enjoy the spread at its freshest. Perhaps because we were there on weekdays and turnover was lower, some items felt like they had been sitting out for a little while when we went later in the morning. Nothing major, but worth keeping in mind. The room itself was comfortable and well appointed, and we particularly appreciated how easy the hotel made our stay. Between the waterfront location, the views and the convenience of having the mall right next door, it was a very easy base for exploring Cape Town without feeling removed from the city. Overall, I would happily stay here again, particularly for a first visit to Cape Town. The location really is the standout — convenient, scenic and in an area where we felt comfortable walking around.

Overall this is an okay place to escape for a short period of time. The staff are nice and helpful, however: - if you do “all inclusive” expect more things to be excluded than included. They are not very generous with this. - very strict hotel policies that impact guest experience. For example we asked for a late checkout and inquired if there was any guest arriving to use the same room that day. The staff said no one was coming to use the room, but if we wanted a late check out it would be charged $50 (USD) to use the room for two more hours. This is just poor hospitality and guest experience management. As soon as check out time came we were charged even for a bottle of water. - amenities: the property itself is great but small things like the gym are in very poor condition. Additionally bar hours are limited and they call close by 11pm. - staff: this is definitely where they do well with very nice staff, but again expect them to follow strict policies with no exception or flexibility.

The workers were awesome

Location was unbeatable. The hotel is directly connected to the mall and also within walking distance of the Oranjezicht City Farm Market, which made getting around incredibly convenient. The whole surrounding vicinity felt safe, and the views from the hotel were stunning. With Table Mountain in the background, we even caught a rainbow while having breakfast by the window overlooking the wharf — such a memorable way to start the morning. If I were to nitpick, I would suggest going down earlier for breakfast if you want to enjoy the spread at its freshest. Perhaps because we were there on weekdays and turnover was lower, some items felt like they had been sitting out for a little while when we went later in the morning. Nothing major, but worth keeping in mind. The room itself was comfortable and well appointed, and we particularly appreciated how easy the hotel made our stay. Between the waterfront location, the views and the convenience of having the mall right next door, it was a very easy base for exploring Cape Town without feeling removed from the city. Overall, I would happily stay here again, particularly for a first visit to Cape Town. The location really is the standout — convenient, scenic and in an area where we felt comfortable walking around.