Connacht Romantic Holidays

We really enjoyed our stay at The Twelve Hotel. Our family suite was perfect for our family of 4, with two separate bedrooms. The staff was very friendly and the hotel was really well decorated. We loved the bar downstairs and all the quirky touches.

Pros: excellent food all around, quiet, beautiful property, a few members of staff gave excellent service Cons: general lack of warmth, unwelcoming, about half the staff looked afraid I might ask for something and were very stiff, one used "it's our policy" in an interaction (quite unreasonable in context), there were many uncomfortable or unsatisfying interactions like that, generally very amateur service The room was spacious enough. Decor was bland but air con worked well. "Lake view" doesn't mean lake view -- it means you face the lake, which you can see if you squint -- it's a thin line in the distance. Some 5-star places are well worth it -- this is not one of those. I will not return. In fact, even if I had paid EUR200 per night, I would not come back.

Nice hotel - but where our room was it was VERY loud in the morning. Also the ladies room in the gym had no toilet paper. It seems like a nice hotel just a bit dated. The food is...okay but the drinks are fine. I didn't use the pool but it looked lovely.

Pros: excellent food all around, quiet, beautiful property, a few members of staff gave excellent service Cons: general lack of warmth, unwelcoming, about half the staff looked afraid I might ask for something and were very stiff, one used "it's our policy" in an interaction (quite unreasonable in context), there were many uncomfortable or unsatisfying interactions like that, generally very amateur service The room was spacious enough. Decor was bland but air con worked well. "Lake view" doesn't mean lake view -- it means you face the lake, which you can see if you squint -- it's a thin line in the distance. Some 5-star places are well worth it -- this is not one of those. I will not return. In fact, even if I had paid EUR200 per night, I would not come back.

We really enjoyed our stay at The Twelve Hotel. Our family suite was perfect for our family of 4, with two separate bedrooms. The staff was very friendly and the hotel was really well decorated. We loved the bar downstairs and all the quirky touches.

Pros: excellent food all around, quiet, beautiful property, a few members of staff gave excellent service Cons: general lack of warmth, unwelcoming, about half the staff looked afraid I might ask for something and were very stiff, one used "it's our policy" in an interaction (quite unreasonable in context), there were many uncomfortable or unsatisfying interactions like that, generally very amateur service The room was spacious enough. Decor was bland but air con worked well. "Lake view" doesn't mean lake view -- it means you face the lake, which you can see if you squint -- it's a thin line in the distance. Some 5-star places are well worth it -- this is not one of those. I will not return. In fact, even if I had paid EUR200 per night, I would not come back.