Guayadeque Canyon Romantic Holidays

Liked the modern room and quirky shower! Staff were pleasant, breakfast was good. Due to cancelled flight there was quick availability. Disliked the lifts weren’t up to standard and the fact I got soaked in the night in bed due to a leak in the roof all we got was an apology with no compensation offered.

Super views - lovely pool and good facilities for the size of the hotel. Lovely staff. Food excellent but restricted meno options apart from the lovely barbecue (twice a week). Nothing much to do in the evening and you need a car if you want to get around. One shuttle to the beach and a local trip is all there is from the hotel. But for ambience and relaxing super.

The room is clean and feels relax staying in. The staff are also friendly and welcoming.

A good 5 star hotel with very big rooms and luxurious items and facilities within. The hotel facilities are good and the whole place is very artistic. The staff are helpful and friendly. It's not too expensive and is in a good location. The restaurant and bar are very good. The spa area is also very good. Overall one of the best hotels I've stayed in for its location and class. Highly recommended and would definitely return.

The location, the beds and the service was beyond of our expectations.

A good 5 star hotel with very big rooms and luxurious items and facilities within. The hotel facilities are good and the whole place is very artistic. The staff are helpful and friendly. It's not too expensive and is in a good location. The restaurant and bar are very good. The spa area is also very good. Overall one of the best hotels I've stayed in for its location and class. Highly recommended and would definitely return.

The location, the beds and the service was beyond of our expectations.

The hotel is in need of much investment. The rooms are old fashioned and outdated. It is under resourced in many of the service areas and sadly, nothing resembling a 5 star hotel. Some of the staff are not particularly friendly and as witnessed on several occasions, the guests are treated poorly as "package holiday makers". On one night there was a very powerful storm and the result was that our room got flooded. I managed to mop all the water up that came through the window gaps, using every towel available. I spoke to the reception about this the following morning and the response was "so how many new towels do you want?" Not what I would call customer service! Many further points I could add but time doesn't permit!