High Atlas Romantic Holidays

Good hotel and was central. Everything was walking distance. Rooms were kept tidy and had cleaners in daily. WIFI was hit and miss. Breakfast was very good with a wide selection on offer. Would definitely stay here again.

1er bémol, le personnel de la réception ne sait pas gérer les demandes de la clientele par exemple, présentation du sire, des activites offertes, et offrir un sourire. 2e bémol, une odeur de puisard est apparue dans la douche de notre chambre qui aura pris 2 jours a régler.

Overall, my experience was okay. The bartender at the swimming pool was very sweet and professional; I believe her name was Nisrine, Hdan, another bartender, and Towel service guys, If I remember well, Youssef & Ayoub, the staff was very attentive and provided excellent service. The night staff as well at the upstairs lounge were friendly and welcoming. However, I will mention that you definitely need to dedicate someone to bussing the tables at the swimming pool area, as I had to ask several times to have glasses on our table cleared.

Yes But not worth what i paid realy

Good afternoon. It was one of the best Hotel Excellent services Very clain and very organized Thank you

This hotel is calm with good rooms and housekeeping but misses the mark too much. Service was usually sleepy, the place very not smoke free with lots of smoking around the pool, the technology was outdated with no usb sockets anywhere or Netflix and a pretty useless hotel app too. Just a very forgettable place to stay, hopefully I just hit a bad week but it should be really special and was not.

1er bémol, le personnel de la réception ne sait pas gérer les demandes de la clientele par exemple, présentation du sire, des activites offertes, et offrir un sourire. 2e bémol, une odeur de puisard est apparue dans la douche de notre chambre qui aura pris 2 jours a régler.

Yes But not worth what i paid realy

We booked two rooms and arrived at 2:50 pm, they only had one room available. Also the pictures are of two hotel that are attached by a pool area. Not sure why they also use the other hotel photos on the listing. The rooms need improvements, they are run down. Also very noisy all day and night.

Room was cleaned well everyday, the staff were lovely and attentive - they remember everything down to our daily breakfast drinks order. Nothing is ever a problem. The free shuttle to the town is great and always on time. The outdoor pool is massive and refreshing in the hot weather, with an indoor pool if required. Gym was a good size and had a good variety of equipment. Lots of options for food and drink

It's a good hotel however it seemed a bit old, not very modern. A lot of the facilities like pool tables, video games, etc were not working. Some of the water slides were not working or sometimes bumpy leading to some scratches on the way down. Food wise, not impressed at all. Very similar food choices everyday and vegetarians would really struggle for choices.

The staff were incredible, however I must deduct one star because we communicated a few days before on a pickup from the airport and they never showed up. We had to take an uber from the airport for about 140MAD. It was our first time in Marrakech so it would have been helpful to have someone from the hotel pick us up. They told us that a colleague was suddenly on vacation but then there was no reconciliation on the matter. There were limited food options despite having a menu; you’d often have to ask what’s available. They were very accommodating for not canceling our reservation for arriving one day late due to a delay in flight. But then the room wasn’t available right away. The Riad is pretty centrally located which we enjoyed. We were not planning to stay in the Riad during our stay because we’re out and about but it is small and something worth considering if you plan to relax while in Marrakech. They do have an absolutely beautiful view of the sunset in their rooftop. Overall decent stay, could have been a bit better for the value. Staff speaks French, English, Arabic. They understand Spanish but only one or two have some conversational skills, same with Italian. Food was a bit on the pricey side.

For the price, this riad does the job. Very friendly staff. But the room itself wasn't the cleanest (hair/dust) on the bed upon arrival, and room is very small. Pool isn't the cleanest either. I think the rooms differ a lot based on which you get, and they don't show you the smallest rooms in the pictures. Pretty noisy and not the best located either.