Matalascanas Romantic Holidays

The hotel was central, smart and with excellent staff but the rooms didn't seem to offer all that much considering the price. More of a business hotel than a destination hotel. The one t-bag provided also seemed a little meagre.

Hotel check in good room nice and clean. Water in room never replenished something I have never come across before. You had to pay to use the spa again never had that before? We were not allowed to look before paying and I wouldn’t have spent the 50 euros if I had been able to look. The hydro beds were so noisy it made the whole experience unpleasant the relaxing beds were not separated from the pool so you left the spa with a headache . You were not allowed to wear the room slippers and were charged 4 euros for disposable ones which were dangerous! Not a pleasant experience. On our last night the cold water went off so could shower as boiling hot we were given a different room to shower in, not really convent! and when we got there the key didn’t work so had to go to reception on our robes to get a new key. So our evening was cut short by 2 hours. In the circumstances I feel the Lear the hotel could have done was knock the expensive 45 minute spa. Session off the bill!

rooms, beds and bathrooms all were very good. Water dispensers for normal cold and filtered water would be great to encourage environmental sustainability.

What a great hotel! Perfect location. Friendly, helpful staff, wonderful breakfast, very comfortable, quiet room. We had a wonderful time. Only thing I would change is that the pool was closed for winter. Shame.

Really lovely hotel in a fantastic location. Good sized room and well equipped. The reception staff were fine, but the waiting staff weren't particularly friendly or helpful at breakfast.

Hotel check in good room nice and clean. Water in room never replenished something I have never come across before. You had to pay to use the spa again never had that before? We were not allowed to look before paying and I wouldn’t have spent the 50 euros if I had been able to look. The hydro beds were so noisy it made the whole experience unpleasant the relaxing beds were not separated from the pool so you left the spa with a headache . You were not allowed to wear the room slippers and were charged 4 euros for disposable ones which were dangerous! Not a pleasant experience. On our last night the cold water went off so could shower as boiling hot we were given a different room to shower in, not really convent! and when we got there the key didn’t work so had to go to reception on our robes to get a new key. So our evening was cut short by 2 hours. In the circumstances I feel the Lear the hotel could have done was knock the expensive 45 minute spa. Session off the bill!

Brand new hotel. Everything was new. Service was great. Rooms were spacious. No complaints

Highly recommend