Souss-Massa-Draa Romantic Holidays

This was my second and last stay at Sofitel, unfortunately it wasn’t like the last time I stayed here. Firstly like last time and all the other hotels around the stretch there’s no private beach anymore. Breakfast was included in the stay and was until 10:30 in weekdays and 11:00 on the weekends. However after 9:30 most of the items were finished and staff blatantly refused to get any for you by saying sorry croissants are finished orange juice is finished. If you are unable to replenish breakfast items after 9:30 perhaps you should keep the timing till 9:30. Poolside food is way too expensive topping it with rude staff. Won’t be returning and would not recommend

I was given an amazing upgrade to my room. I didn’t want to leave. My family were staying at a hotel across the road so getting the upgrade really made my trip so much better. The hotel itself is also amazing, from the exterior to the interior reception and views over the pool area. Everything about this place exceeded my expectations. The restaurant staff could be a bit more attentive, at times I had to look for someone to get a dinner drink. Also I think some barista training would be helpful for staff to recognise when milk is bad (regardless of it being within its date). Having two bad coffees put me off wanting to get more, even though the coffee was delicious when made properly. I’ll definitely be coming back to this hotel on my next trip to Morocco or another hotel in the chain if they’re of the same quality.

This was my second and last stay at Sofitel, unfortunately it wasn’t like the last time I stayed here. Firstly like last time and all the other hotels around the stretch there’s no private beach anymore. Breakfast was included in the stay and was until 10:30 in weekdays and 11:00 on the weekends. However after 9:30 most of the items were finished and staff blatantly refused to get any for you by saying sorry croissants are finished orange juice is finished. If you are unable to replenish breakfast items after 9:30 perhaps you should keep the timing till 9:30. Poolside food is way too expensive topping it with rude staff. Won’t be returning and would not recommend

I was given an amazing upgrade to my room. I didn’t want to leave. My family were staying at a hotel across the road so getting the upgrade really made my trip so much better. The hotel itself is also amazing, from the exterior to the interior reception and views over the pool area. Everything about this place exceeded my expectations. The restaurant staff could be a bit more attentive, at times I had to look for someone to get a dinner drink. Also I think some barista training would be helpful for staff to recognise when milk is bad (regardless of it being within its date). Having two bad coffees put me off wanting to get more, even though the coffee was delicious when made properly. I’ll definitely be coming back to this hotel on my next trip to Morocco or another hotel in the chain if they’re of the same quality.