Guayadeque Canyon Ski Holidays

The hotel itself is quite unique in style, we had a standard room and it was very spacious and included a comfortable seating area where you could watch TV which had quite a few English channels. Unfortunately the standard rooms are at the back right above the delivery/loading bay area and you are awoken by the deliveries every day any time between 4.30 and 6am. Staff were apologetic but nothing they can do about it and as hotel was full, we couldn't be moved. Plenty of sunbeds - hotel was full and there was never a problem getting one. Area around is generally good but the sides of the pool could use a good clean. Breakfast was the usual buffet fare plus a few other things you could order like crepes, waffles, pancakes. However, the food in the hot section was consistently barely lukewarm, a shrug of the shoulders was the response we got when this was mentioned. There didn't seem to be enough staff on - they were always busy but sometimes our order (even for tea) got forgotten and we had to remind them several times. One staff member manning the pool bar isn't enough - as hard as they work they can't keep up with everything. Location is great, right on the beach and close to all amenities. Very easy to get to and from airport using the local bus. Overall, we enjoyed our week, but if you're a light sleeper don't book a standard room. Personally, I wouldn't return to this hotel.

Nice hotel with spacious rooms. Breakfast was very crowded so best to go early. Good selection at breakfast.

It was a lovely looking hotel with a lovely pool area but a little disorganised where the sunbeds were concerned. The rooms were lovely airy and reasonably clean with some cleaners being better than others as regularly found areas they missed but nothing major. We were most unhappy with the dining area as food that was supposed to be hot under the hot lamps were warm at best! So despite having paid for it we went out most evenings. Especially as it was based in the basement with no view. I’m afraid we won’t be returning

the bathroom items not always replenished. no towels one day..awful view

My stay at Hotel Faro was okay, but overall not worth the price. The hotel itself is nice, the location is great, and the staff was friendly. I also had a massage during my stay, and that was honestly one of the highlights—the therapist was amazing. However, for how expensive this hotel is, I expected a lot more. The weather during my stay wasn’t great, and there were little to no indoor alternatives or activities to make up for it. For a hotel at this price point, there should definitely be better options for guests when the weather doesn’t cooperate. Another major issue was how much they charge for everything. It felt like every little thing came with an extra fee. I was even charged for a Coke from the minibar that I didn’t drink. On top of that, there were items placed in the room that looked complimentary, but ended up being charged, with no clear pricing or notice. That was very frustrating and misleading. The breakfast buffet was also disappointing. In my opinion, it was one of the worst I’ve seen—just a mix of random items that didn’t feel well put together or worth it. Overall, while the hotel is nice and the staff is kind, the experience didn’t match the price. Between the extra charges, lack of amenities during bad weather, and underwhelming food, I wouldn’t choose to stay here again.

Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've checked out are so helpful! We don't want to leave!

the bathroom items not always replenished. no towels one day..awful view

My stay at Hotel Faro was okay, but overall not worth the price. The hotel itself is nice, the location is great, and the staff was friendly. I also had a massage during my stay, and that was honestly one of the highlights—the therapist was amazing. However, for how expensive this hotel is, I expected a lot more. The weather during my stay wasn’t great, and there were little to no indoor alternatives or activities to make up for it. For a hotel at this price point, there should definitely be better options for guests when the weather doesn’t cooperate. Another major issue was how much they charge for everything. It felt like every little thing came with an extra fee. I was even charged for a Coke from the minibar that I didn’t drink. On top of that, there were items placed in the room that looked complimentary, but ended up being charged, with no clear pricing or notice. That was very frustrating and misleading. The breakfast buffet was also disappointing. In my opinion, it was one of the worst I’ve seen—just a mix of random items that didn’t feel well put together or worth it. Overall, while the hotel is nice and the staff is kind, the experience didn’t match the price. Between the extra charges, lack of amenities during bad weather, and underwhelming food, I wouldn’t choose to stay here again.