East Coast Ski Holidays

Immaculately clean, very impressed with design and structure of the loft. Super comfy beds, very bright and airy space. Loved it and would highly recommend. Close to metro and shopping, would book again for sure. Staff is friendly and happy to assist. Overall a wonderful stay!!

The only concern is that the room doesn't have AC so be prepared on a warm day of you prefer the cold weather.

Check in was slow. There were only 2 staff. It took us almost 25 minutes to check in. It was nearly midnight so there was not a very long line, but.... Breakfast was ok but it could have been better had the staff been more friendly and accommodating. As a guest, I felt like I was bothering them when I asked for a scrambled egg whites. No smiles. And the room was very warm and uncomfortable. We had to open the windows despite having a fan (yes, we had to ask for a fan..Felt like we were in developing country). While we were on the 13th floor, the loud noise of the traffic below (honking of horns, ambulance, etc) made it difficult to get a good night sleep. The beds were LUMPY. OVERALL, I wouldn't recommend this hotel.

Front desk customer service was amazing and room was incredible with a beautiful balcony!

A lovely hotel in a great location. Near everything but slightly quieter location. Very near to Tivoli and the train station. We had two rooms - one was smaller and faced the street but had air conditioning (essential while we were there). The other was larger with a sofa and small table with a large fridge and more space, faced the rear but no air conditioning. There were two fans provided in the room though but air conditioning would have been nice. There is a mini bar but you can move things around and add your own bottles without being charged. There are tea and coffee making in the room but one room didn't have a kettle already in the room when we arrived. There is a secure room with lots of space for you to leave luggage and a really useful room with toilet and shower that you can use once you have checked out of your room very near the luggage room - a really great thing to have on a hot day. The larger room could do with updating in a couple of places but overall a really good choice of hotel and I would stay here again. The staff were very helpful and the breakfast buffet was great.

Very fancy and green

We liked everything, especially the location. Would definately stay her again!!!

The only concern is that the room doesn't have AC so be prepared on a warm day of you prefer the cold weather.

Very fancy and green

Lovely, quiet hotel. A bit off the beaten path, but in a good way.