Woodland Ski Holidays

Location was amazing with loads of incredible dining, shopping, and on the square of course! Staff were impeccable, super accommodating and hospitable. We had a 2 king bedroom 2 full bath (newly renovated) room, kitchenette which was perfect for a long girls weekend.

The spa was wonderful! We also enjoyed the cocktail bar. The staff was very friendly and our room was well appointed and very roomy.

We booked this hotel when we found that it is very close to the historical landmarks. The staff who greeted us was helpful and told us our stay would be smoothly connected even though the two nights were booked via two channels. When we entered the room, The Kleenex box had two pieces of tissues left. The next day after we went sightseeing, our key was disabled. We had to get the new keys. When we got back to the room, all dirty towels were there, all trash was not collected. We had to request new towels and brought trash to the trash bin next to the reception desk. We waited for an hour, still no delivery of towels. I talked to a couple of different staffs to finally resolve the issue. Overall, I feel their service is not consistent among difference staff level. I hope more training were given to the staff to provide best service to the customers. You would think valet parking is convenient, it took much longer time for us to get the car than we were told originally when we requested parking. We could have changed our plan if it is explicitly written on the website that 20 to 40 minutes wait is expected.

Location is good Hotel not belonging to 5 stars hotel

The spa was wonderful! We also enjoyed the cocktail bar. The staff was very friendly and our room was well appointed and very roomy.

This place is a complete joke. Anybody that stays there needs to reevaluate their thoughts. The rooms make no sense whatsoever explain this to me you have two queen size beds, which means one or two people minimum are staying in there lol how do you have a bathroom with just a toilet and a shower that you can barely turn left right move in and then your sink which you can’t put barely any water in because of the depth of it is outside by your front door. Explain how that makes any sense so if you are with somebody, you’re getting dressed in the bathroom, you can barely move in or you’re getting dressed right in front of them nevertheless, you have zero privacy as far as the hotel is concerned it’s Hollow advance. Never stay there again if you’re in Philly stay at the Ritz Carlton or somewhere else. The pool is so small. I honestly don’t think they have room for water. In it.

Location was amazing with loads of incredible dining, shopping, and on the square of course! Staff were impeccable, super accommodating and hospitable. We had a 2 king bedroom 2 full bath (newly renovated) room, kitchenette which was perfect for a long girls weekend.

The spa was wonderful! We also enjoyed the cocktail bar. The staff was very friendly and our room was well appointed and very roomy.