Matalascanas Ski Holidays

I found that there was not much comfort in the room during my stay. The service in the dining restaurant was disappointing, and I felt that there was a lack of respect for customers. I ordered dinner, and although I requested water, it was never brought to me until after I finished my meal and left.

The staff were very helpful and accommodating. We stayed an extra day because it was so nice.

A real beautiful hotel in the heart of the old town!

Hotel was very nice, room nice and clean. This is located walking distance from restaurant. Probably about 8 to 12 minutes walking from the attractions around. Parking is really down the street, but not as bad as some people mentioned. My only complaint is the air conditioner (AC) was set to heat mode. Means that the mode is set by the hotel. This can be running on heat OR cold. In other words, you will not be able to set this to cold mode. It is one or the other. So, we had to leave the window/doors opened thru the night to get cooler air inside the room. We are not used to do this. Still staff was very nice and friendly, and helpful.

Pros: On a beautiful relatively quiet plaza. Staff is excellent. Restaurant on site had great food with excellent service. In a great central location. Nicely furnished apartment suites with terrace. Cons: There was an odor in building 3- smelled like pipes/sewer. We were moved to building 2; the hotel upgraded us to a larger apartment- No odor there. But you can smell at times it throughout the old city. Overall: Very nice stay. Would recommend.

The parking under the hotel is convenient but tight space. The market like food court was walking distance, so that was a huge plus! Also dining menu at this restaurant was awesome too!

Great location, friendly staff and very nice breakfast. I will definitely go back.

This is a very good hotel, very close just about everything. The only thing about it if you have a car very close to impossible to get to it.

Hotel was very nice, room nice and clean. This is located walking distance from restaurant. Probably about 8 to 12 minutes walking from the attractions around. Parking is really down the street, but not as bad as some people mentioned. My only complaint is the air conditioner (AC) was set to heat mode. Means that the mode is set by the hotel. This can be running on heat OR cold. In other words, you will not be able to set this to cold mode. It is one or the other. So, we had to leave the window/doors opened thru the night to get cooler air inside the room. We are not used to do this. Still staff was very nice and friendly, and helpful.

No nos gustó el parqueo de hotel es subterráneo muy estrecho se puede dañar el carro .Sugiero sea para carros pequeños. El hotel muy bueno y la atención extraordinaria, todo muy bonito con habitaciones confortables y lindas. Recomiendo el hotel 100%

The parking under the hotel is convenient but tight space. The market like food court was walking distance, so that was a huge plus! Also dining menu at this restaurant was awesome too!