Decentralized Administration of the Aegean Ski Holidays

Tuve problemas con la asignación de la habitación en las fotos que tiene expedia de la habitación executive room no correspondió a la habitación qué me asignaron, al corroborar con el hotel y mostrar las fotos en la aplicación de expedia. Las fotos según el hotel eran de una mayor categoría y que expedia tenía fotos incorrectas de la habitación. En el recibo de expedia me daba acceso a 1 regalo (botella de vino) y a una bebida de bienvenida por parte del hotel por ser miembro vip silver, también de eso me.dijeron que era para habitaciones de mayor categoría, las toallas del baño las cambian cada 2 dias, pero en la segunda las toallas tenian manchas y olor desagradable, las batas de baño, pantuflas, snacks del minibar, yblas demas amenidades que se desctiben en expedia no estan en la habitacion se tienen que solicitar a la resepcion, el baño de la habitacion executive es pequeñito, muy mal distribuido ademas de acumulos de sarro por el agua dura en los rieles del cancel de la regadera, la unica lampara junto a la cama no funcionaba tsmpoco algunas de luces led del techo, el cafe no es gratis te cobran 2 euros por capsula para el expresso, solo las primeras 2 son gratis solo habia un elevador funcionando, del desayuno puedo decir que es basico, pero no reabastecen cuando algo se acaba. pero fuera de eso el hotel esta muy bien hubicaso a una cuadra de plaza monastiraki,

The property is very nice in terms of location and construction, the common areas are under-utilised, there aren’t enough pool umbrellas and the towels are raggedy, it’s impossible to stay by the pool without cover from the super intense sun. The music is terrible, the volume varies, often times being way too loud. This property is advertised as a non smoking one, however people smoke everywhere and most disappointing is the fact that the staff smokes on site sitting at the floor right in front the path towards the pool. The breakfast is always the same and it’s not aimed at anyone that isn’t an omnivore, zero consideration towards vegans, specially being that we stayed for two weeks while everyone else was there for a couple of days at a time, we mentioned this to the staff repeatedly, their reaction was to simply not serve us the same amount of food and variety the other guests got, not even a plant based milk on site. The (I guess) manager couldn’t care less about what is going on, never left the office and did rounds or asked how things were going, although she was very enthusiastic to recommend vehicles for rental and was disappointed when we returned after one day. Upon arrival the niceyoung man left to deal with anything and everything, which incidentally can’t do much because there is no staff in the property after around 2pm is clearly instructed to deter anyone from using public transportation and go for the vehicle rental option, which is extremely expensive.

Fantastic hotel - 4th time visiting, just as good as the first! Free double room upgrade, amazing!!

Amazing hotel with gorgeous views and spacious rooms and such friendly staff

Everything was perfect