Caribbean Spa Holidays

Nice resort, great for kids. Positives- 1. room was very clean. 2. Hibachi was great and delicious . Highly recommend 3. Golf course was a fav by my husband 4. Great large pool. 5. Lobby is beautiful. 6. I was told the hotel was at capacity and didn’t have an issues getting a seat at the pool or beach and It didn’t feel crowded. 7. Loved the Beach on the property 8. Great staff Negatives 1. Nothing to do at nighttime. Some sort of live music at nighttime would be great . Even if it wasn’t every night. 2. Bar doesn’t open until 11am near the pool, Would be great if it opened for non alcohol drinks for kids who have been up for hours and want a virgin drink. 3. Kids activities are just “ok” and they require you to help. I have an almost 10 year old who would love a more independent option. Kid area was lack luster 4. When I closed our tab I questioned why parking was $27., not $16 . It was explained to me then it was for valet vs. self parking. I was never told about self parking option. Would have done that. I was only told to go to valet. Valet was really annoying, would have loved the self park option. We had many issues with valet. We ran into a major issue with the valet with very little help for the resort. Spoke to 3 people and didn’t get any resolution . Kind of annoying especially when YOU PAY FOR PARKING! $27 x 4 days felt crazy and I wasn’t told of the self park option conveniently 5. Some sort of mid day ice cream for kids would be great. .

I normally don’t judge hotels based on the service since the service everywhere has become so nonexistent, but the service here was truly outstanding. Everyone was helpful and respectful and professional. The room was cleaned and refreshed twice a day with chocolates offered at night. They even setup your pool chairs. Really well done. Except for the Ritz Carlton, the only place I’ve stayed recently that maintained the decorum one would expect of a serious hotel.

Very clean and CHILL VIBE. Food was great.

I normally don’t judge hotels based on the service since the service everywhere has become so nonexistent, but the service here was truly outstanding. Everyone was helpful and respectful and professional. The room was cleaned and refreshed twice a day with chocolates offered at night. They even setup your pool chairs. Really well done. Except for the Ritz Carlton, the only place I’ve stayed recently that maintained the decorum one would expect of a serious hotel.

Very clean and CHILL VIBE. Food was great.