4 Star Hotels in Tulum, Quintana Roo

"Stay was nice but food was nasty "

"The jungle setting near the coast made it so relaxing. The food was great, even at the main buffet. Seaweed was a big problem on the beach."

"Everyone was so nice! Clean facilities. My spa treatment with Ivan was amazing. I booked a second one the next day. They take their time with you."

"This is a big resort connected with a few others, transportation was good and the location was great."

"The overall atmosphere was extremely intimate and quite unique"

"This resort is very family friendly, which I liked. If you’re looking to party as an adult maybe look elsewhere. This being my 1st all inclusive it was a good experience and worth the price for myself and another adult. The reason for 4/5 is b/c I wouldn’t consider it luxury- it’s not the Ritz BUT it’s comfortable, clean and safe. Food options were okay, their Brazilian steak house was probably the best on site restaurant. Beach wasn’t really for swimming, but was perfect for sun bathing. The...

"I’ve never been so close to the beach in a room! And the water was beautiful! They cleaned the beach every morning even takes the sand! I didn’t want to leave! "

"Diego was awesome and explained everything about the property. We were welcomed with a drink and a cold wet cloth which was much needed after our walk to the hotel. Loved this place and they even have a DJ in the cenote area. Definitely recommend this place."

"We had a great stay. Everything was fantastic, staff was excellent, a ton of dining options. The only comments I have is that I wish they allowed people to sign out bicycles, more than just the guided tour they give. Also, it was difficult to get into some restaurants becuase they were booked, but each restaurant we went to had a lot of open tables, so they could easily accommodate more people on an hour than what they allow. Also, half of the shows they charged additional, and at an all...

"Nice"

"Beach was dirty and full of rocks. It is almost impossible to get in water because of rocks."

"Dining options were good! Our room was clean and updated! We enjoyed the mini bar snacks and the glass bottles of water. Shuttle services inside the resort was good! Drinks at the bars were not amazing. Staff was mostly great! We saw a few inappropriate behaviors between some staff on a few different occasions. Check in was easy! "

"What i liked is it was worth the money spent. Restaurants were fantastic "

"Room could use some renovation as well as the jacuzzi and the yard could get some cleaning from falling branches . Properly itself is gorgeous but far from their other properties. The good thing is the other properties is accessible ."

"Amazing property. Extremely tranquil and quiet. The perfect couples retreat. And don’t worry, if you want to step out to the night life/ beach parties, it’s just a 15 min cab ride, then back to Zen and relaxation. A must book! Perfect balance. Thank you Hotel Milam for the incredible hospitality and service. 5 stars!!"

"Amazing "

"Excellent hotel❤️"

"Andres, Giri, Sofia and another guy on the morning to evening shift, amazing individuals. They helped us so much. The staffs upstairs at the pool were incredible. They are all so kind, so nice and very accommodating. I could really go on and on about the staff. The staffs that cleaned my room. Organized it so well, I called my mom and told her 😂. Lots of love for that place"

"When I arrived it was not the suite I ordered. The next day I received the suite. The food is good, the service is excellent and the location is perfect with a beautiful beach "

"Needs some remolding! Beautiful Airbnb though! Property is managed by different owners and every owner doesn’t keep the property up! Would be better if only one owner and keeps the maintenance up "