Dreams Tulum Resort & Spa - All Inclusive

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Primary image
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Dreams Tulum Resort & Spa - All Inclusive

VIP Access

Dreams Tulum Resort & Spa - All Inclusive

4.5 star property

3.7/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park2 min drive
  • Popular LocationLabnaHa Ecopark Adventures4 min drive
  • Popular LocationCenote Manatí6 min drive
  • AirportTulum, Quintana Roo (TUY)9 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Tulum

Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is next to a golf course and on a private beach. While the natural beauty of Tulum National Park and Gran Cenote can be enjoyed by anyone, those looking for an activity can explore Cenotes Sac Actun. Travelling with kids? Don't miss LabnaHa Ecopark Adventures. Spend some time exploring the area's activities, including golf lessons.

What's nearby

  • Tulum National Park - 2 min drive
  • LabnaHa Ecopark Adventures - 4 min drive
  • Cenote Manatí - 6 min drive
  • Soliman Bay - 9 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive

About this property

Dreams Tulum Resort & Spa - All Inclusive

4.5-star luxury hotel near Tulum Mayan Ruins
Consider a stay at Dreams Tulum Resort & Spa - All Inclusive and take advantage of 18 holes of golf, an attached winery and a nightclub. This hotel is a great place to bask in the sun with a private beach, free beach cabanas and beach massages. Treat yourself to a manicure/pedicure, hydrotherapy or a hot stone massage at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants, which feature French cuisine and more. Enjoy the health club, as well as activities, such as kayaking, scuba diving and snorkelling. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • An outdoor tennis court, a 24-hour front desk and a lift
  • Barbecues, ATM/banking services and wedding services
  • Guest reviews speak highly of the family-friendly amenities
Room features
All 432 individually furnished rooms feature comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as Laptop workspace and air conditioning. Guests reviews speak well of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Furnished balconies or patios, coffee/tea makers and ceiling fans

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Volleyball
  • On-site winery

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5460 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum
Dreams Tulum Resort Spa
Dreams Tulum & Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Tulum Resort Spa Optional All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Hotel
Dreams Tulum Resort & Spa - All Inclusive Tulum

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 420 out of 1003 reviews
5 - Excellent 42%
Rating 4 - Good. 219 out of 1003 reviews
4 - Good 22%
Rating 3 - Okay. 162 out of 1003 reviews
3 - Okay 16%
Rating 2 - Poor. 86 out of 1003 reviews
2 - Poor 9%
Rating 1 - Terrible. 116 out of 1003 reviews
1 - Terrible 12%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip, property very clean. Rooms cleaned twice a day, linen changed daily, fresh and clean. The beach could have been much cleaner. Too much Sea weed, my only complaint.
Stayed 5 nights in Aug 2022

3/5 Okay

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Where to begin. The staff works hard and so I don’t know where the break down is. The resort is large and for what ever reason there is no visible golf cart transportation other than at check in and that’s because of your luggage. The food is limited and a hit or miss. The chicken and cocktail shrimp was ok but salty, I’m not sure that the beef was beef. We had lobsters and they were mushy. The drinks were a hit or miss as well You need to make reservations at every restaurant and the men must wear sleeved shirts at the buffet. The hotel overall could use some TLC, the terrace doors were really hard to open
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a blast. One of our most memorable vacations. The staff are friendly helpful and make you feel like family. Salvadore, Guadalupe and Alisben, servicing the cabanas, were exceptionally attentive and welcoming. The staff constantly clean the seaweed and it was not a problem. Seeing turtle nests being conserved all Over the beach and observing baby turtles were some Of the high light of the week. We cannot wait to go back
Stayed 6 nights in Aug 2022

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Older resort but very clean inside rooms and out .We thought it was adult only but seem like all areas where family friendly. Food was standard for a resort very small selection. Drinks where good premium bars stocked well .Only downside is the time share push but it's worth 300 bucks you can spend on resorts but two hours of them trying to get you to sign up was not something you want to do on vacation .Beach was really clean. The app is nice I would suggest you download it you can see what the resorts offer s.
Stayed 4 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a few mishaps at check in and with the room at the beginning but then the staff really stepped it up and we worked everything out. We enjoyed our stay. Speak up early and clearly if anything is wrong and they will go out of their way to make anything better.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The salmon at Seaside Grill was the best and Moises made the best mojitos at the swim up bar. Probably adding more food varieties for dinner at world cafe won’t hurt, just not enough food options for a 4 star resort
Stayed 6 nights in Jul 2022

2/5 Poor

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The food was not very good and one of the people in our party asked about the spa and they said that we couldn’t book anything because there was a wedding and everything was booked. The live band was fun but the food at every restaurant was disappointing.
Stayed 4 nights in Jul 2022

3/5 Okay

Travelled with family
The property made you think of a start up resort. Bars didn't open till 10am. Swim out pool closed at 10pm Bars around room and pools closed at 5pm. No adult night club on premises
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 5 nights in Jul 2022

1/5 Terrible

Travelled with family, Travelled with group