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Hotel Milam, Michelin Key winner

4.0 star property
Hotel in Tulum with full-service spa and bars/lounges

Choose dates to view prices

Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
2 bars/lounges, swim-up bar, poolside bar
Exterior detail
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
Snack bar
La Veleta’s Hotel Milam invites you to unwind with a swim-up bar, poolside bar, and rejuvenating spa treatments like deep-tissue massages. Enjoy fine dining at MILAM restaurant, stay connected with in-room WiFi, and take advantage of bike rentals and luggage storage.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
The current price is €300
includes taxes & fees
13 Oct - 14 Oct

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room

Grand Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Hairdryer
Rainfall showerhead
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 95 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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About the area

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 8 min drive - 5.9 km
  • Gran Cenote - 8 min drive - 6.8 km
  • Tulum Beach - 10 min drive - 8.8 km
  • Tulum Mayan Ruins - 11 min drive - 7.0 km
  • Playa Paraiso - 12 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪El Agavero - ‬16 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪La Consentida - ‬14 min walk
  • ‪mera - ‬12 min walk
  • ‪Raum Gallery - ‬12 min walk

About this property

Hotel Milam, Michelin Key winner

Upscale hotel near Gran Cenote
You can look forward to a swim-up bar, a poolside bar and laundry facilities at Hotel Milam, Michelin Key winner. Indulge in aromatherapy, a body scrub and a sports massage at the on-site spa. Be sure to enjoy a meal at MILAM, the on-site fine-dining restaurant. In addition to 2 bars and a hot tub, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar
  • Continental breakfast (surcharge), bike hire and massage treatment rooms
  • Luggage storage
Room features
All guest rooms at Hotel Milam, Michelin Key winner offer comforts, such as private pools and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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13 Oct - 14 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 650 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics

Restaurants on site

  • MILAM

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Mud bath
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 650 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property

Property is also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Hotel Milam, Michelin Key winner?

As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Milam, Michelin Key winner on 13 Oct 2025 start from €300.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Milam, Michelin Key winner pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Milam, Michelin Key winner?

Checkout is at noon.

Where is Hotel Milam, Michelin Key winner located?

Located in La Veleta, this spa hotel is within 2 miles (3 km) of Holistika Art Walk, Hospital de Tulum and Dos Aguas Park. Cenote Escondido and Cenote Cristal are also within 3 miles (5 km).

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Reviews

Hotel Milam, Michelin Key winner Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 132 out of 150 reviews
Rating 8 - Good. 10 out of 150 reviews
Rating 6 - Okay. 4 out of 150 reviews
Rating 4 - Poor. 3 out of 150 reviews
Rating 2 - Terrible. 1 out of 150 reviews

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful hotel with friendly and amazing staff. Food was also excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Sherya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful! The staff was friendly, food was tasty and the room was amazing !
Stayed 4 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great luxury vibes
Stayed 2 nights in Jul 2025

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are stunning so tranquil. Clean & service from staff is 10/10
Stayed 3 nights in Sep 2025

10/10 Excellent

Emery E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is beautiful
Stayed 2 nights in Aug 2025

6/10 Okay

Kadeshia

Liked: Staff & service
The staff, food, and spa services were exceptional. However the property up keep and cleanliness needs improvement.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leidys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and welcoming
Stayed 4 nights in Jun 2025

8/10 Good

Cedric

Liked: Cleanliness, staff & service, amenities
Lovely area, super picturesque. A bit lonesome if by oneself as there isn’t much to do within the resort or a 5-10 minutes radius. But staff and concierge are super helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

King

Liked: Cleanliness, staff & service, property conditions & facilities
Great scenery
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely stunning! The pool in the room was a nice touch and very unique .
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with attentive and friendly staff! The restaurant food was amazing!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sebah

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here as a group of 5 girls. We had so much fun. Will definitely be back and highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels I’ve stayed in Tulum. Very clean and spacious. Staff is incredible and super accommodating. I will recommend place to friends and family
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and peaceful stay, would definitely recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Quianna

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I went to relax and enjoy his birthday! The hotel was amazing!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Excellent experience the resort and pool is gorgeous. Loved that they had a hot tub and the food is just to die for. The only downside is you have to put down a deposit I didn’t see that in fine print unfortunately. The room is beautiful but the
Stayed 1 night in Sep 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lorenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxury experience. We loved to soend our honeymoon at Milam. We would definitely come back in the future
Stayed 4 nights in Jul 2025

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I would’ve stayed longer! I only wish my room pool was heated. It was really cold. Everything else was AMAZING!
Stayed 1 night in Aug 2025

10/10 Excellent

Cassey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love loved my stay here! Everyone was so welcoming from the moment my spouse and I arrived we had VIP treatment. Jay was so accommodating and helpful with booking transportation and making reservations! Room service was amazing and quick as well! I love enjoying the bar and the service was excellent. I definitely recommend couples and solo travelers! You will not be disappointed. Friend groups and families as well! I only stayed 3 nights but this is a place I would visit again!
Stayed 3 nights in Sep 2025

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