2 Star Hotels in Tri-Cities, Tennessee

"Check was a pain. I had stayed at this property once before and everything was great but the 2nd time was a completely different experience. The clerk who checked me in was difficult. She needed all my information again, address, phone number and charged me a fee in case someone happen. She questioned me about my service dog and pretty much gave me a hard time during check in. The first time I stayed at this property none of this happen. So pick a way of treating your customers and do it that way every time. "

"The room was ok beds were ok bedding was clean but the fridge was dirty and a the property looks like it needs repairs or their doing repairs but the staff was excellent and it was located close to shops and food ."

"The only complaint we had was that the air conditioner wouldn't run while you're asleep. The front desk person said it was set up to only run by motion detection. This is how going green technology works. Therefore, you wake up very warm in the morning. Not happy with that at all."