Chicago Hotel Guide - 311 S Wacker Dr hotels in Chicago, United States of America.

"The air conditioning did not work in my room. They have windows that are unlocked with no screen. It’s not kid friendly hotel, security, harassed kids, even though it was spring break the swimming pool is not as large as the picture make it look for such a large hotel to accommodate so many guests the swimming area does not look that way on the picture. Did I really enjoy myself."

"I was upset that the hotel charged $5 to store a bag after checkout. This is usually complimentary for hotel guests. Otherwise, everything was great including an adequate breakfast."

"What an AWESOME breakfast!!"

"Loved it"

"Not much staff was apparent on the main floor throughout my stay. My initial encounter at check-in was with an unhelpful person but most of the staff was excellent. Instructions for the in-room coffee machine were not provided and I wasted the only coffee trying to work it. Walls were thin and adjacent guests noisy. But room was attractive and it had a bathtub, a lovely perk."

"We had booked the lake view king suite room which the view was not great. When we got into the room it was very hot and we tried to turn the ac on but the air blowing out was still hot. Definitely would not book there again "

"The breakfast was great. Rooms were spotless and the double room had two bathrooms that was great when sharing with a friend "

"I absolutely loved my stay at the Palmer Hotel and definitely book next year again for The Great Lace event. The service was very cordial, my room was ready before check in, and I received a few complimentary snacks and amenities. I will say the only thing that would give me pause is the WiFi technically cost money (I received a promotion code this time) and the little fridge with drinks and snacks are classified as a mini bar so you will have to pay for these items. Besides those two things, I can easily see this becoming one of my favorite spots to stay when I visit Chicago."

"Great location! "