4 Star Hotels in Pallam, Kottayam

"My family and I had a very good time at this place. Pros: 1.Rooms were super clean. 2.We had couple of items requested to our room and they were fulfilled very quickly. 3.Food was delicious and served with courtesy. 4.Location was amazing. Breeze from backwater itself can make your day awesome!! 5.Enjoyed complementary boat ride. Cons: 1. Overall property maintenance could be better. observed a lot of dust and dirt on exterior decoratives. 2.There was a list provided that explains activities and Ayurvedic treatments we could choose for an extra cost. Nobody cared to explain this in details. 3.I dnt see staffs that friendly especially greeting the guest during their stay(exception for the restaurant team, they were super nice and helpful). 4.Gym and indoor game rooms are not that great. 5.Complementary bicycle ride was a joke. You should give some decent area for guest to ride the bikes. I wish they had a tender coconut stand opened during day time. Overall,I would recommend this property to others who are looking to relax and rejuvenate."

"The food/buffet was very nice, very well managed by executive chef Manoj and his staff. They took great care of my kid who was being very picky. Housekeeping was great. It would be great if they can provide accommodation and good restrooms to drivers. Our driver could not sleep and had to drive 90 Kim’s to his home to sleep."