4 Star Hotels in Toledo City, Central Visayas

"My wife and I decided on the last minute to include Cebu in our Asian Travel visiting from Canada. A fried of mine who is base out if Cebu City and works as Medical Director offered his corporate contact at another 5 star resort. The discounted price was actually lower than The Reef. However, getting answers from our inquiries went by unanswered or very delayed. In spite of the attractive pricing, we decided to look for another property. Mr Joshua Lumapas was excellent in his response time and offered suggestions on how to make our visit even more memorable. The client engagement was quick, concise, and very approachable. He made its very easy decision to choose The Reef at that point. Upon arrival at the property, I had the pleasure of meeting and engaging with Mr. Glenn Ylanan and Miss Rose Brusas. It set the tone foe what would be a very memorable weekend. Both Mr Ylalan and Miss Brusas made my wife and I very welcome by their engaging smile and wonderful service. We wished we had more time at the resort to enjoy the view and the hospitality. All 3 stellar employees are excellent brand ambassadors of your company. While a lot of what they exhibited is innate to their personalities, I am sure the training and culture provided by Management has a lot to doing with it. We look forward to our next visit and experiencing more of the professionalism and welcome from employees like Glenn, Rose, and Joshua. "

"Rooms were clean and tidy. Staff is very friendly and cooperative."

"N/a"

"Staff were nice and the whole service was satisfying. The free breakfast was delicious with a lot of choices. "

"The spa was amazing. My fiancé and I had a couples massage and it was excellent! Friendly staff clean facilities. I highly recommend it as it is super affordable. "

"Everything well organize and good atmosphere"

"Could have given 5 star to rate if not for a couple of staff in the breakfast area. Though they are nice and courteous some of them lack basic training in communication skills. They are not rude but the way the communicate can irk you. Example: told the greeter I have extra guest for breakfast response was “you know you NEED to pay right?” in a very irritating tone. Another example: ordered coke which of course is not included in the buffet as soon as the soda was delivered server demanded payment right away. We hardly started eating yet and bill slapped in front of our face. Im sure they dont mean to be rude but it come out that way. Other than these issues all is well and of course it wont stop me from coming back"

"Quiet place for families and fun for kids "