5 Star Hotels in Portol, Marratxi

"Staff were rude at times. I had to upgrade to fit our family in the room and the whole stay, they kept telling me the room was for 3 x people only, even to the point of housekeeping coming back to remove the extra bed they had just put up! Our room number was neither on any breakfast sheets so were always questioned if we had paid for it or not. No information on how to try the kids club. Spa staff were rude, wouldn’t even let the kids wear goggles to swim in the pool. Not a 5* experience. The hotel itself is nice and very well done."

"Gran Hotel Soller styles itself as _the_ luxury property in the town, and by and large delivers. Excellent location near the main plaza but surprisingly quiet. Airy, high-ceilinged room. Some rooms have balconies, others French doors to open. Lovely views of surrounding mountains, and there is a torrent (a kind of canal) at the back of the property that is lovely to listen to. Excellent breakfast buffet and helpful staff. One of the few places in Soller with parking on site, though there is not a lot of it. My partner tried the spa service and enjoyed it. Note we visited in March, which is offseason, so things might be different in high season. But we would stay again"

"Room was overlooking the beach and it was beautiful. Breakfast spread is good "

"Excellent staff and facilities. "