Portol Hotels

"Great customer service, clean room, quiet, good location. "

"Buffet breakfast & diner were very good & varied. Staff friendly & helpful. A large extended character property which takes a little adjusting."

"this is a must visit attraction the staff are fantastic and the facilities are exceptional. Breakfast is exquisite. The room is pristine and the beach views are incredibly."

"Upgraded room would recommend Room was clean except a smell from the bathroom. 3 pools to choose from Would stay again"

"The breakfast menu was wide-ranging and very tasty. Staff were superb and very helpful. The room was clean and the cleaning staff were lovely. The pool was well-looked after and cleaned thoroughly. "

"Great location, and very nice room"

"Staff were rude at times. I had to upgrade to fit our family in the room and the whole stay, they kept telling me the room was for 3 x people only, even to the point of housekeeping coming back to remove the extra bed they had just put up! Our room number was neither on any breakfast sheets so were always questioned if we had paid for it or not. No information on how to try the kids club. Spa staff were rude, wouldn’t even let the kids wear goggles to swim in the pool. Not a 5* experience. The hotel itself is nice and very well done."

"Nice location near the big public beach."

"Pool areas very nice, great views from the Sky bar. Junior suite is large with a balcony. Location is spot on. Overall a pleasant experience."