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Hesperia Ciudad de Mallorca

Photo gallery for Hesperia Ciudad de Mallorca

Seasonal outdoor pool
Seasonal outdoor pool
Standard Room, View | Minibar, in-room safe, laptop workspace, blackout curtains
Minibar, in-room safe, laptop workspace, blackout curtains
Standard Room, View | Minibar, in-room safe, laptop workspace, blackout curtains

Overview of Hesperia Ciudad de Mallorca

Hesperia Ciudad de Mallorca

4.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Gym
Map
Francesco Vidal Sureda 24, Palma de Mallorca, Mallorca, 7015

Explore the area

  • Popular LocationPaseo Maritime5 min walk
  • Popular LocationPort of Palma de Mallorca9 min walk
  • Popular LocationCala Mayor Beach3 min drive
  • AirportPalma de Mallorca (PMI)24 min drive

Room options

About this area

Palma de Mallorca

Located near the beach, Hesperia Ciudad de Mallorca is in Portopí neighbourhood and is connected to a shopping centre. Cala Mayor Beach and Genova Caves reflect the area's natural beauty and area attractions include Golf Fantasia and Katmandu Park. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Visit Mallorca Stadium.
Visit our Palma de Mallorca travel guideOpens in a new window
Map

What's nearby

  • Paseo Maritime - 5 min walk
  • Porto Pi Centro Comercial - 6 min walk
  • Mallorca Casino - 7 min walk
  • Port of Palma de Mallorca - 9 min walk
  • Cala Mayor Beach - 3 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 9 min drive
  • Son Costa-Son Fortesa Station - 9 min drive
  • Palma de Mallorca (PMI) - 24 min drive

Restaurants

  • Estación Marítima 2 - 12 min walk
  • Tony Roma's - 8 min walk
  • Diablito - 8 min walk
  • McDonald's - 8 min walk
  • Foster's Hollywood Porto Pi - 8 min walk

About this property

Hesperia Ciudad de Mallorca

4-star hotel near Port of Palma de Mallorca
Take advantage of a poolside bar, a terrace and a garden at Hesperia Ciudad de Mallorca. In addition to dry cleaning/laundry services and car hire on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and multilingual staff
  • A front desk safe, a 24-hour front desk and tour/ticket information
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 60 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 12.5 per person
  • 1 poolside bar
  • Room service available

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2906 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch TV
  • TV/satellite channels

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Palma de Mallorca
Palma de Mallorca
Portopí
Portopí
Business-friendly
Business-friendly
4 star
4 star
Guest rating 3.5+
Guest rating 3.5+
Free WiFi
Free WiFi
Hotel
Hotel
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.5 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Ciutat
Hesperia Ciutat Hotel
Hesperia Ciutat Hotel Mallorca
Hesperia Ciutat Mallorca
Hesperia Mallorca
Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
Hesperia Ciutat Mallorca Hotel Palma de Mallorca
Hesperia Ciutat Mallorca Hotel
Hesperia Ciutat Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca Hotel Palma de Mallorca
Hesperia Ciudad Mallorca Hotel
Hesperia Ciudad Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca
Hesperia Ciudad De Mallorca Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat De Mallorca
Hesperia Ciudad de Mallorca Hotel
Hesperia Ciudad de Mallorca Palma de Mallorca
Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

Frequently asked questions

Does Hesperia Ciudad de Mallorca have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at ?

As of 22 Mar 2023, prices found for a 1-night stay for 2 adults at on 23 Mar 2023 start from €91.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hesperia Ciudad de Mallorca pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Hesperia Ciudad de Mallorca?

Self-parking is free at this property.

What time is check-in at Hesperia Ciudad de Mallorca?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Hesperia Ciudad de Mallorca?

Checkout is at noon.

Where is Hesperia Ciudad de Mallorca located?

Located in Portopí, this hotel is within a 10-minute walk of Paseo Maritime and Port of Palma de Mallorca. Cala Mayor Beach and Cathedral of Santa Maria of Palma are also within 3 miles (5 km).

Can I cancel my reservation for free at Hesperia Ciudad de Mallorca and receive a full refund?

Yes, Hesperia Ciudad de Mallorca offers free cancellation on select room rates, because flexibility matters! Please refer to Hesperia Ciudad de Mallorca cancellation policy on our site for more details about any exclusions or requirements.

Hesperia Ciudad de Mallorca Reviews

Hesperia Ciudad de Mallorca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 390 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 194 out of 390 reviews" "
" "8 - Good 50%
Rating 6 - Okay. 60 out of 390 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 19 out of 390 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 9 out of 390 reviews" "
" "2 - Terrible 2%

8.2/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yi Lam

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation on the hill
Very lovely accommodation, spacious with a balcony. Breakfast had a nice selection. About 4kms from the city centre, so not the closest location in terms of walking, but plenty of buses (bus no. 4, 20 & 46) taking about 22 mins, costing €2. 1.5 km walk to the awesome medieval castle "Castell de Bellver". Please note, the pool is closed during the off season.
Stayed 2 nights in Nov 2022

8/10 Good

Iryna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel with a great pool and great staff, however the bar closes at 2:30pm which means you cannot get drinks in the afternoon which is a little bit weird. Overall satisfied
Stayed 7 nights in Jun 2022

10/10 Excellent

DSC, Michigan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Helpful staff. Good location although quite a walk to mall.
Stayed 1 night in Sep 2019

10/10 Excellent

Stephan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and pleasent staff. The food was good.
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the staff are excellent. Very helpful in pointing out local businesses and eateries. Restaurant is very affordable and food is excellent.
Stayed 1 night in Oct 2019

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike at all. Our stay was very enjoyable in all respects. Recommended.
Stayed 4 nights in Oct 2019

2/10 Terrible

f

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019