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Hotel Riu Festival

Photo gallery for Hotel Riu Festival

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Minibar, free WiFi, bed sheets
Breakfast and dinner served, local and international cuisine
Lobby

Overview of Hotel Riu Festival

Hotel Riu Festival

4.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
Camino de las Maravillas, n°7, Palma de Mallorca, Palma de Mallorca, Mallorca, 07610

Explore the area

  • Popular LocationPlaya de Palma5 min walk
  • Popular LocationLa Porciuncula Church6 min walk
  • Popular LocationEl Arenal Beach4 min drive
  • AirportPalma de Mallorca (PMI)12 min drive

Room options

About this area

Palma de Mallorca

Located in Palma de Mallorca, Hotel Riu Festival is near the airport and near the beach. Casa Museo J.Torrents Lladó and Juan Miro Foundation are cultural highlights, and some of the area's attractions include Aqualand El Arenal and Circuito Mallorca. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Visit Mallorca Stadium. Discover the area's water adventures with nearby windsurfing, or enjoy the great outdoors with horse riding.
Visit our Palma de Mallorca travel guideOpens in a new window
Map

What's nearby

  • Playa de Palma - 5 min walk
  • La Porciuncula Church - 6 min walk
  • Aqualand El Arenal - 4 min drive
  • El Arenal Beach - 4 min drive
  • Port of El Arenal - 5 min drive

Getting around

  • Marratxi Pont d Inca Station - 11 min drive
  • Palma de Mallorca (PMI) - 12 min drive

Restaurants

  • McDonald's - 8 min walk
  • Megapark - 10 min walk
  • Bierkönig - 4 min walk
  • Chalet Siena - 7 min walk
  • Lino's II - 6 min walk

About this property

Hotel Riu Festival

4-star eco-certified hotel by the sea
Consider a stay at Hotel Riu Festival and take advantage of a free breakfast buffet, a poolside bar and concerts and live shows. With a white sand beach, sunloungers and beach umbrellas, this hotel is the perfect place to soak up some sun. The on-site buffet restaurant, Main Restaurant, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Evening entertainment, secured bike storage and a lift
  • A 24-hour front desk, smoke-free property and multilingual staff
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 238 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and minibars.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Main Restaurant
  • Lobby bar

Things to do

  • Bike storage
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Riu Festival
Hotel Riu Festival Playa de Palma
Riu Festival
Riu Festival Hotel
Riu Festival Playa de Palma
Hotel Riu Festival Playa De Palma, Majorca
Hotel Riu Festival Playa De Palma Majorca
Hotel Riu Festival Hotel
Hotel Riu Festival Palma de Mallorca
Hotel Riu Festival Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Riu Festival have a pool?

Yes, this property has an outdoor pool.

Is Hotel Riu Festival pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Festival?

There is free parking nearby.

What time is check-in at Hotel Riu Festival?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hotel Riu Festival?

Checkout is at 11:00 AM.

Where is Hotel Riu Festival located?

Situated near the airport, this eco-certified hotel is 0.3 mi (0.4 km) from Playa de Palma and 1.3 mi (2.1 km) from El Arenal Beach. Port of El Arenal and La Porciuncula Church are also within 2 miles (3 km).

Hotel Riu Festival Reviews

Hotel Riu Festival Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 240 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 73 out of 240 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 12 out of 240 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 4 out of 240 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 2 out of 240 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel seemed a base for Stag/Hen groups, very noisy especially the dining room, unfortunately most of the guests had no idea how to queue for the Buffet. I would definitely not recommend this Hotel for anyone seeking a peaceful vacation !
Stayed 7 nights in May 2023

2/10 Terrible

Mandy

Travelled with partner
Naughty naughty Expedia! Arrived at 1.30am after a delayed flight to be told we weren’t staying at the RIU Festival we were now being moved to another hotel as Expedia had overbooked the Hotel Rooms!! Wasn’t a very happy bunny! 😠 Moved to a different hotel which in future I will book directly as I just don’t trust the booking system Expedia has now!
Stayed 5 nights in Apr 2023

10/10 Excellent

Zu Ning

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is half board ie. comes inclusive of buffet breakfast and dinner - only drinks needs to be paid for separately. The restaurant is extremely well run with good food, great variety of food in the buffet and fantastic service from the staff. They even prepared cold dinner platters for guests who check-in after the dinner service, which was very thoughtful as my flight was delayed and I arrived hungry. Overall I found our stay very worth it and would highly recommend.
Stayed 5 nights in Apr 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Alround excellence . Staff and facilities.
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where fabulous, the hotel was very clean and tidy, the food was excellent and the entertainment entertaining. My only criticism was the smoking areas, the one by the pool spoils the air swimming and relaxing in that area, the area at the main front door meant that you continually stepped out into someone smoke pollution which created a bad impression as you arrived, it also tended to drift into the reception area.
Stayed 14 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing variety and plenty of food, especially for dinner. Hotel has no private parking but a lot of free parking places are available in front of the property and along surrounding streets. There is no paid parking zone in this area.
Stayed 6 nights in Jan 2023

10/10 Excellent

Luke

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Excellent location, 5 mins walk to beach and 3 mins walk from bus stop to get bus to Palma or airport. Staff friendly and helpful. Food very good and plenty of choice. The whole area of El Arenal seems to be full of Germans but that didn’t bother us - the staff at hotel and in nearby bars all spoke good English.
Stayed 5 nights in Nov 2022

4/10 Poor

Erlandas

Disliked: Cleanliness, property conditions & facilities
3 stars hotel
Not so good
Stayed 1 night in Oct 2022

8/10 Good

WALDEMAR

Stayed 3 nights in Oct 2022