5 Star Hotels in Victoria and Alfred Waterfront, Cape Town

"This is my overall pick for Cape Town, South Africa. The staff goes above and beyond to make you feel at home and just spoiled rotten. The hotel was very clean from the dining areas and rooms to the gym facility. I can't rave enough about this place! The food was incredible! Definitely 5 star quailty on everything. "

"All air conditioners in the apartment does not work properly. Freezer had so much ice that we could not use it at all. Water leaked on the floor all our stay. They mention that the apartment is part of whosting, but it is not! It is a private booking, and is affliated to any hotel (whosting or Aha harbour bridge). Staff Anieka was very helpful. Please be aware that what they say cannot be trusted. Such as we were advised that late check out will be given and our luggages can be kept until it is our time to leave. We did have late check out (2pm) but no one would keeo our luggages until it was time to go to the airport. They selling apartment as a package with expedia as a luxury residence, it is not! It is an okay accomodatiom but not a luxury one. "

"Spa booking done for 2 x persons, were given time of 16.50pm which I thought as weird time, so went to Spa to confirm to find that booking was done for 16.15 but only for 1 x persons. If I haden,t hone past to check, we woulden,t had the booking. Staff in experienced I guess. Hotel water drains need attention as there is a bad smell in showers. Heve stayed in vatious rooms and same smell Food in pool restaurant not for 5 star standard.Otherwise nice stay and great service."

"From check in to check out everything was excellent. Beautiful decor, stunning views, perfect location, great staff. Big rooms, big bathrooms with ByRedo toiletries. "