"The room was great. Everything was modern and comfortable.
The check-in process is scary if you wait until the last minute. I accept most of the responsibility, but I wish I would have received a warning e-mail for not checking in the day before. Just an email that would make me acknowledge the automated process that I would be entering into and without help from staff on site.
We were on a 42 day trip with 14 different hotels, so we were spoiled by most of the hotels that had staff to assist us with check-in. This one surprised us.
I think they may have had a video showing the process. We just followed the instructions, but we were in a drizzling rain as it was getting dark."
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