Acomb Hotel Guide - Hotels with Pool in Acomb, York

"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."

"Friendly staff, lovely food and perfectly located. I cannot recommend this hotel highly enough."

"Amazing "

"Clean quiet great price for Harrowgate"

"Food was the best I've tasted in a long time, buffet breakfast was amazing. So much choice and all completely fresh. Staff were superb, couldn't do enough and went above and beyond. Hotel was gorgeous, unfortunately though we never got a chance to go in the pool or spa. Room was nice, nothing special. Downside to the room for us was the bed. It was a very firm mattress so just too hard for us, we didnt sleep great the 3 nights we stayed. However despite the bed we will 100% stay here again just the the fact everything else was amazing."

"2rd stay at this hotel. Refused upgrade said not available. Had to argue for a 1 1/2 hour late checkout we did get a one hour late( why not give the extra 1/2 hour we asked for. No free parking mentioned. We never ate at this hotel too expensive. The bar is small and difficult to find a seat except spillover in hall. Bar staff were very nice but to busy to talk and drinks were crazy expensive. The bathroom sink only produced scalding hot water or cold.😡 For a five star we expected better service"

"Beautiful setting and hotel. There were some very strange noises in the night"

"Room was clean and staff were nice. Good breakfast selection. Was quite busy over Easter and the kids corner in the lobby is a great idea. We could only book the pool for 30min slots which was the only downside. The walk to the town from the back was much nicer."