Hanoi Hotel Guide - Aeon Mall hotels in Hanoi, Vietnam.

")Everybody working in Hanoi Lotus Boutique Hotel was happy and makes guests happy as well... I enjoyed my stay more than I expected and received warm hospitality from their heart. I appreciate their professionalism and I was reminded that I have to go back to basic since I’m working in service industry. I have a story that I would like to share because I would like to show how much I appreciate what they did to me. After I checked out, I got sick and needed to take short rest until a car going to the airport shows up. Front desk staff, Ms. Anna ( I hope this is her name, showing on my invoice ), and the gentleman ( who also helped me to check me in ) were really kind and allowed me to use a room that I have checked out already. They kept taking care of me until last minute. Thank you everyone very much !!! I will definitely go back to enjoy staying there once again !!!"

"Great location walking distance to all locations in Hanoi old quarter. They upgraded my room and got with a balcony. Very big room. Special and big thanks to Ms. Anna for her excellent service, and she is ready to help with anything you need. "

"Good breakfast, nice and friendly staff."

"Great stay, arrived late at night, very comfortable, clean and staff were very friendly and helpful, included breakfast which had a big variety in a very nice dining area, easy walking to city surrounds, great value "

"It’s ok"

"私たちはこの宿泊施設の全体的な雰囲気がとても気に入りました。とても歓迎される雰囲気で、清潔で広々とした客室、そして親切で素敵なスタッフが揃っています。私たちはファミリールームに宿泊しましたが、とても広くて家族全員ぐっすり眠れました。本当に素晴らしかったです！ロケーションは旧市街を探索するのに完璧ですが、静かな場所にあるため、騒音はほとんどありません。ぜひおすすめします。"

"Lily and Cindy were the the best host. Made our stay unforhetable"

"Great location, many cafes, restaurants around the area. A cosy rooftop bar with great view. Friendly guest relationship officers. Downside is room is not soundproof. "

"The service and staff attentiveness is really amazing! We stayed here for a weekend and then went to Sapa and Ha Long. They booked us a taxi when checking out and when we wanted to keep our luggage for a few hours before our flight after we came back from Ha Long, they let us put our luggage even though we stayed with them the previous week. I have never seen this before. Highly recommended if you are staying in Hanoi"