Kusatsu Hotel Guide - Aeon Mall Kusatsu hotels in Kusatsu, Japan.

"Incredible Japanese style hotel with western rooms. "

"Breakfast was ok. Staff in restaurant was ok but night staff on front desk was rude especially night manager Masttsamto was rude and not helpful."

"Wonderful hotel with so many useful amenities. The in house bakery was fun. We made use of the laundry and fitness room. Great location close to a number of temples. Nice sized room and very clean. Despite all the hustle and bustle we never were disturbed by any noise inside the room. "

"Lovely hotel, fantastic location, staff were amazing! "

"Amazing onsens and super friendly staff. The breakfast was the best breakfast I've ever had in my life. "

"Good"

"The breakfast menu was fairly average, all pre-made and not that appetising (in my option). The staff were friendly and helpful enough, but the time to check in was very slow. One of the servers in the bar took our order then preceded to take other orders, and left us for a good 5 minutes sitting at the bar with nothing....so we left. Laundry facilities were good and inexpensive. The room were very very small and we were not able to unback our bags nor even place them where there they weren't in the way. Big negative. The position of the hotel was very good; close to Gion and good restaurants and other shopping. Probably the best aspect of our stay. "

"We stayed in a suite with private outdoor onsen and it was worth the splurge! The staff are wonderful, breakfast is traditional and tasty, and there are many onsen in the area. Our views of Lake Biwa were unparalleled and magical. "

"Lovely location with very good on site restaurant. The breakfast is a little on the higher price side but very convenient and the staff are extremely attentive. "