Kusatsu Hotel Guide - Aeon Mall Kusatsu hotels in Kusatsu, Japan.

"Very welcoming and very helpful. I loved my stay in Otsu!"

"Great English speaking staff with beautiful rooms. We booked last minute for one night and got a free upgrade. The view of the lake and city is gorgeous. I would recommend staying here for comfort."

"Nice, clean, quiet stay and very helpful staff."

"It was a nice hotel"

"Wonderful staff with beautiful clean rooms."

"Staff was very helpful friendly. "

"Nice place "

"Severely outdated hotel. Most definitely NOT a family hotel as it is a "love hotel" and NOT safe for families. Entire room covered in yellow nicotine and the smell was horrendous. "

"The complemtary bath salt was a nice touch and the snacks. We had alot of fun and alot of laughs here. "

"ホテルの顔である玄関の自動ドアの電源が切れてて、手動を強要してる。 Wifiが使えるか聞いたら、ロビー近くしか使えないといわれた。にも拘わらず部屋にランケーブルも無ければ、言わないと貸してくれない。大荷物持ってるのに階段でどうぞ！と言われた。（エレベーターもあるのに） 部屋の鍵が解りにくいのに説明なし。（鍵を回しながらドアを押さないと開かない）ホテルの門限23時。 歴史的には有名な地である点と川の中州に建てられたホテルなので景色は良いけど、何もなくて不便だった… フロントも居たり居なかったり、呼び鈴を押すタイプ。 愛想は悪くなかったけど、シルバー人材センターのアルバイトって感じだった。 掃除はよくされてたけど、施設は古く快適とはいいがたかった… 眺望は良かったけど、リピートはしないな。"

"Everything about this place was outstanding, there is nothing I would change about our experience at the hotel. All the staff were so friendly and helpful and the room was a delight with so many special touches. The dinner and breakfast were so delicious. We would highly recommend a stay"

"Great value for your money, absolutely fantastic location. Truly a hidden gem, will be back for sure!"

"Great location rooms and staff"

"This hotel is the perfect serene escape from the bustle of Kyoto city. The staff are incredible, all spoke English and were so helpful and really made us feel welcomed and cared for the whole time. The included drinks are delightful and we were able to sample the full tea selection as well as several alcoholic beverages even during our dinner- which I would also highly recommend booking!"

"Great stay. Would definitely stay again in Kyoto. Location was excellent for walking "

"Wonderful experience."

"The staff here is outstanding! The room was cozy and romantic and the location was perfect!"

"Exceptional host and fantastic location."

"An ideal location to get around with some nice coffee / cafes around for breakfast. Rooms were basic but clean and the beds and bedding were very comfortable."

"Great location with kind and helpful staff. Enjoyed the whiskey tasting at the bar!"