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They cant even provide a basic service... no kettle in room no iron in room... if you want these it be extra charges...
Not worth a money
Bathrooms looks very old pictures is misleading
Great location, nice and friendly staff, food was okay (below average), but it’s very disappointing to see such property sooooo outdated: toilets are not working properly, AC very old and not blowing any air, bed and sheets are very old and the shower barely dripping water.
It needs a renovation ASAP.
Houda
Stayed 5 nights in Sep 2023
Response from Online manager on 18 Oct 2023
Dear Guest, Thank you so much for taking time to write about your stay with us.We hope you ultimately left with good memories of Agadir Beach Club and we do hope you'll be back with us. Sincerely
Staff were very helpful. Breakfast was exceptional with something for everyone. Beach was a stone throw away and there were multiple restaurants in the locality. I would recommed this hotel. However the only downside to my stay was that my room faces a road for pedestrians and everynight without fail we were woken up. Did not feel fully rested the following morning.
Yasmin
Stayed 4 nights in Aug 2023
Response from Online manager on 18 Oct 2023
Dear Guest, Thank you for this review and for having dropped your satisfaction further to your stay with us. Seeing that you did enjoy the hotel and location, we hope you'll return again for a new set of beach memories. Best Regards
Superbe location & Hotel improved even further than last May. Private beach area fully open, great pool sunbathing area, nightly entertainment plus still great friendly, helpiing staff
Robert
Stayed 8 nights in Mar 2023
Response from Agadir Beach Club on 31 Mar 2023
Thank you for your comments and for having dropped your satisfaction further to your stay with us. We are sincerely happy that you have enjoyed the facilities and services of the Hotel.Please be assured I will personally share your nice review with all our staff.We look forward to welcoming you back at the Agadir Beach Club.Best regards,
8/10 Good
SUNIL
28 Feb 2023
SUNIL
Stayed 3 nights in Feb 2023
Response from E-commerce Manager on 7 Mar 2023
Thank you for taking time to share your experience with us.We are delighted to learn that you enjoyed your stay with us.We look forward to welcoming you back at the Agadir Beach Club.Best regards,
10/10 Excellent
Asraa
20 Feb 2023
Asraa
Stayed 9 nights in Feb 2023
Response from Agadir Beach Club on 16 Mar 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions quant à votre séjour à notre établissement nous sommes enchantés d'apprendre que vous avez apprécié ce moment et nous vous remercions de votre confiance.Dans l'espoir de vous accueillir dans un futur procheSincères salutations.
Had a great time here. The room was clean and spacious with all amenities including a fridge/freezer. It had a good-sized balcony with a small table and two chairs. The staff were very helpful and organized two excursions for us. The hotel is on the seafront and has a lovely promenade for walks.
Ivan
Stayed 3 nights in Jan 2023
Response from E-commerce Manager on 10 Jan 2023
Thank you for this nice review and for having dropped your satisfaction further to your stay with us.and thank you for having taken time to mention it.Looking forward to welcoming you again at the Agadir Beach Club.Best Regards
No words can compare to this place. Absolutely amazing
Jason
Stayed 2 nights in Sep 2022
Response from E-commerce Manager on 28 Sept 2022
What a pleasure reading your review!Thank you so much for your excellent feedback on the Hotel and your compliments towards each of us, which encourage us and make us feel happy.Hoping we'll have the opportunity to see you again .Best regards
6/10 Okay
Ali Hassan
Travelled with partner
15 Sept 2022
Liked: Amenities
Average resort, used to be great but now falling into pieces. Broken sinks and nonfunctioning toilets. Not very clean, smells like smoke, average breakfast
Ali Hassan
Stayed 3 nights in Sep 2022
Response from E-commerce Manager on 28 Sept 2022
We appreciate you giving us the opportunity to adjust ourselves in improving guest's satisfaction.Your comments have been shared with all the department heads to ensure we provide the proper service and information to our guests.Best regards,Best regards,
There was no wifi in your rooms... you where not allowed to bring your own food the security gaurd would have a argument with you.. the toilets where dirty full of dust!
Tayeba
Stayed 4 nights in Aug 2022
Response from E-commerce Manager on 22 Aug 2022
your comments have been shared with the department heads to ensure we provide the proper service and information’s to our guests.Best regards,
I stayed at this hotel in 2008, 2019 and this week. Nothing changed. Still same furniture, same food. The hotel needs major updates. Food was limited during breakfast, lunch and dinner.
Hello all,
The WIFI in the room was not working at all i talked with the front desk and seems that the agent does not even care about my issue
I requested and I paid for a pool view but I get the view mentioned in the picture
The toilet was running all my stay which disturb my sleep I could not sleep because of that
The housekeeper in the morning entered the unit without even knocking the door
I do not know who run this hotel but it is terrible and they do not care about their costumer and needs
One more thing is the unit has no plugs if you wanna plug your phone you have to give up on of your light when I asked the front desk agent if they can offer a multi-plug he said I can use the plug In the bathroom to charge my phone what a good answer to give to a costumer. Looks like that I am stupid .
I am excepting a refund because of that
Driss
Stayed 2 nights in Jun 2022
Response from E-commerce Manager on 7 Jul 2022
Nous regrettons sincèrement de ne pas avoir pu vous satisfaire et vous présentons nos plus humbles excuses !! Vous comprendrez que tout cela nous est également fort désagréable.
Soyez assuré que nous étudions vos remarques avec la plus grande attention afin d'éviter que ce genre de désagrément se reproduise
Air-condition not working for to days and did not help to fix or change the room.
28c in the room all time . Never again in this hotel
MOHAMED
Stayed 2 nights in Jun 2022
Response from E-commerce Manager on 22 Jun 2022
We truly value you feedback and are disappointed to hear that your time with us was not up to your expectations. Please be sure, we will keep an eye out for your mail,
Regards
Thank you for this review and for having dropped your satisfaction further to your stay with us.
We strive our efforts to make our guest's stay enjoyable and memorable and as from your comment's we have succeeded. Thank you for having taken the time to mention it.
We look forward to welcoming you back at the Agadir Beach Club.
Kind Regards,
Looks great in pics but very run down rooms requires a refurb, location is great on the beach but doors are locked at certain times so unnecessary 5 minute walk around.
In all my years of travelling the world and staying at Hundreds of hotels globally.... This is the first time in my life I was stopped bringing a few water bottles ... advised no water from outside and must purchase from the hotel at 6x the normal price... This is Water! I felt this was appalling and frankly embarrassing for the Hotel, clearly living in a very dark age... which reflects the attitude of the staff and policies. There are much better stays for similar prices in Agadir... would not likely stay here again.
I am a very good tipper (on average 10-15% of my spend! but hate it when you don't tip for bad service and get bad attitude... this Hotel has this attitude!
YUSUF
Stayed 7 nights in Jun 2022
Response from E-commerce Manager on 15 Jun 2022
Dear Mr Yusuf ,
Thank you for taking time to share your experience with us .We truly value you feedback and are disappointed to hear that your time with us was not up to your expectations.
Your comments have been shared with the concerned persons and, we will be sure to keep an eye out for your mail,
Best Regards,
No safe No good bathroom No view No vip free up grade it was a lie from hotels.com simply the worse
adam
Stayed 2 nights in Jun 2022
Response from E-commerce Manager on 15 Jun 2022
Dear Customer ,
We truly value your feedback and are disappointed to hear that your time with us was not up to your expectations, but we regret that you did not inform us of your discomfort on site, we could then have intervened.
Be sure, we will keep an eye out for your mail,
Regards
All staff were friendly and professional. Pool area excellent. Entertainment staff doing a good job.
I thoroughly enjoyed my stay and hope to return in the near future.
Marie
Marie
Stayed 7 nights in Jun 2022
Response from E-commerce Manager on 15 Jun 2022
Dera Mr Marie ,
Thank you for such a positive review.
It is pleasing to know that our staff ,pool and entertainment were to your liking. Our hotel aims to provide a truly memorable experience and we are delighted that we were able to exceed your expectations. The team and I are so happy we could make your stay so great.
We all hope to welcome you back in the future.
Best wishes,
Mr Alami,
What a pleasure reading your review!
Thank you so much for your excellent feedback on the Hotel and your compliments towards each of us, which encourage us and make us feel happy.
We're glad to read that you've experienced joy among us and that our services have met your expectations.
We won't forget you and hope that we'll have the pleasure to welcome you again at Agadir Beach Club .
Best regards
6/10 Okay
yassine
Travelled with family
21 May 2022
Liked: Staff & service
Cons:
This is an old hotel that hasn’t been upgraded much.
Cigarettes smell is very strong and I wish that this hotel becomes smoke free. Due to this last fact, I will pay more to stay at another hotel.
Pros:
This hotel is middle priced.
Located on the beach.
Staff members are friendly.
yassine
Stayed 3 nights in May 2022
Response from E-commerce Manager on 15 Jun 2022
Dear customer,
We regret that your stay with us fell short of your expectations and we have noted your comments.Thank you for mentioning the staff and the location .
Best wishes
Dera Mr Ali,
Thank you for this review and for having dropped your satisfaction further to your stay at Agadir Beach Club .We are sincerely happy that you have fully enjoyed all the facilities and services of the hotel. We strive to exceed our customers' expectations and your feedback will assist us in this process.
We appreciate your commitment to the Agadir Beach Club and look forward to your next Visit.
Best regards,
Dear Mrs Najat,
Thank you for your review and for having dropped your satisfaction further to your stay with us.
and thank you for having taken time to mention it.
Looking forward to welcoming you again at the Agadir Beach Club.
Best Regards
Thank you for this review and for having dropped your satisfaction further to your stay with us.
We appreciate your comments to our property, and we look forward to your next Visit.
Best regards,
My wife and two young kids just returned from a 5 day stay at the Agadir Beach Club and we loved the experience! The staff are incredibly friendly and seem genuinely happy you are there. The room was clean and looked like it had been recently painted. Beds were comfortable. The pool is very nice - large space that is just deep enough to be refreshing but shallow enough to relax in. The towels on site are heavy and nice. Great beer and great food as well. The location next to the beach is ideal, we enjoyed family walks every morning before hitting the pool. This was our first trip to Agadir and we will definitely be coming back and will definitely be staying at the Agadir Beach Club. The only downside to the whole experience is the amount of construction going on with the streets, completely outside the control of the resort. It prevents you from walking to some of the stores and restaurants on the inland side. It wouldn’t stop us from going again and I’m sure it’ll be nice when it’s done.
Matthew
Stayed 4 nights in Apr 2022
Response from E-commerce Manager on 19 Apr 2022
Dear Mr Matthew,
What a pleasure reading your review!
Thank you so much for your excellent feedback on the Hotel and your compliments towards each of us encourage us and make us feel happy.
We're glad to read that you've experienced joy among us and that our services have met your expectations.
Regarding the constructions on the streets ,it is a renovation program for the whole city of Agadir and You will understand that all this is also very disagreeable to us. We look forward to welcome you back at Agadir Beach Club. Kind Regards,
A nice place to stay, friendly staff, and overall excellent breakfast.
Hicham
Stayed 7 nights in Mar 2022
Response from E-commerce Manager on 23 Mar 2022
Dear Mr Hicham,
Thank you for this review and for having dropped your satisfaction further to your stay with us.
We appreciate your comments to our property, and we look forward to your next Visit.
Best regards
The beach view was nice. No outlets for charging phone. Barely any internet.
Rebecca
Stayed 2 nights in Nov 2021
Response from E-commerce Manager on 6 Nov 2021
Dear Costumer,
Thank you for taking time to share your experience with us.Your comments have been shared with the concerned persons and, we will be sure to keep an eye out for your mail,
Best Regards
Everything went well. Only downside is no wifi in room as you have to stand on the balconie. Apart from that staff are very welcoming, friendly helpful.
Tajbinder
Stayed 2 nights in Oct 2021
Response from E-commerce Manager on 12 Oct 2021
Dear Mr Tajbinder,
Thank you for taking time to share your experience with us.We are delighted to learn that you enjoyed your stay with us, be sure that your comments have been forwarded to our team.
Regards,
Really nice stuff and excellent breakfast in the morning , the swimming pool a is a little too small for me with a lot of kids , most likely for families
Verified traveller
Stayed 2 nights in Jul 2021
Response from E-commerce Manager on 21 Aug 2021
Dear Guest,
We would like to thank you for having taken the time to post your appreciation.
We are sincerely happy that you have fully enjoyed all the facilities and services of the hotel.We will be sure to keep an eye out for your email, and thank you again for your feedback.
Best Regards,
Over charging for anything
And parking was a nightmare
Food was ok nothing special
Verified traveller
Stayed 2 nights in Jul 2021
Response from E-commerce Manager on 20 Aug 2021
Dear Guest,
Thanks for your feedback on your recent stay at the Agadir Beach Club.We truly value you feedback and are disappointed to hear that your time with us was not up to your expectations.
Your comments have been shared with all the department heads to ensure we provide the proper service and information to our guests.
Best regards
The staff is amazing and very helpful, especially Said at the entertainment, Jamal and Bachir at the breakfast restaurant.
Verified traveller
Stayed 2 nights in Jul 2021
Response from E-commerce Manager on 10 Aug 2021
Dear Guest,
We would like to thank you for having taken the time to post your appreciation.
We are sincerely happy that you have fully enjoyed all the facilities and services of the hotel.
We look forward to being of service when you return.
Best Regards,
Chèr client,
Nous vous remercions d'avoir pris le temps de partager vos impressions quant à votre séjour à notre établissement nous sommes enchantés d'apprendre que vous avez apprécié ce moment et nous vous remercions de votre confiance.
Dans l'espoir de vous accueillir dans un futur proche
Sincères salutations.
Clean, pleasant resort with vibrant animation team
Clean, pleasant resort with vibrant animation team
Verified traveller
Stayed 1 night in Jun 2021
Response from said on 29 Jun 2021
Dear Guest, Thank you for this review and for having dropped your satisfaction further to your stay with us. Seeing that you did enjoy the hotel and location, we hope you'll return again for a new set of beach memories. Best Regards
Great location, great service.
The weather was good, easy access to the beach. Friendly stuff.
Verified traveller
Stayed 2 nights in May 2021
Response from said on 7 Jun 2021
Dear Guest, Thank you for this review and for having dropped your satisfaction further to your stay with us. Seeing that you did enjoy the hotel and location, we hope you'll return again for a new set of beach memories. Best Regards
Dear Guest, We would like to thank you for taken time to post your comment on this page and we will be happy to welcoming you again soon.
Best regards.