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Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 418 out of 951 reviews
5 - Excellent 44%
Rating 4 - Good. 365 out of 951 reviews
4 - Good 38%
Rating 3 - Okay. 108 out of 951 reviews
3 - Okay 11%
Rating 2 - Poor. 41 out of 951 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 951 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, lovely breakfast
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. TV stations were lacking variety but we weren’t there to watch TV.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location great. Very clean. Comfortable room/bed. Lovely breakfast, plenty of choice 😊
Stayed 1 night in May 2022

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thought Hilton properties would be better maintained. Carpets Couches are disgusting in my room. That is not housekeepings fault but owners. I used towels to lay on the heavily stained couch in my room and no barefeet on the carpet.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the docks, nice clean rooms, good breakfast. Staff were friendly and helpful.
Stayed 3 nights in Apr 2022