Beach/ocean view
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Reviews of Mares Guesthouse

2 out of 5
Mares Guesthouse
Cam Playa, Aguada, Aguada

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 95 reviews" "
Rating 8 - Good. 23 out of 95 reviews" "
Rating 6 - Okay. 10 out of 95 reviews" "
Rating 4 - Poor. 8 out of 95 reviews" "
Rating 2 - Terrible. 6 out of 95 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tate William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Arleen

Travelled with partner
Liked: Cleanliness
Beautiful view!
Stayed 1 night in Apr 2024

10/10 Excellent

Willy J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Jabes

Liked: Cleanliness, staff & service, property conditions & facilities
Se fue la luz todo un día
Stayed 2 nights in Apr 2024
Response from Mike (manager) on 15 May 2024
I am very sorry the power went was out. We are working on solutions to this issue.

4/10 Poor

Jen

Stayed 1 night in Mar 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! But not hot water on shower Room #1
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and the host provided excellent service!!! I’ll definitely stay away.
Stayed 1 night in Mar 2024
Response from Mike (manager) on 26 Mar 2024
Thank you Michelle, very happy you enjoyed your stay

10/10 Excellent

Agnerys, Bayamon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Mar 2024

8/10 Good

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy agradable para pasar tiempo cerca de la playa y lugares para comer.
Stayed 1 night in Mar 2024

6/10 Okay

RICARDO, Ferndale

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Vince area by the beach. Lots of traffic if there’s a holiday. Limited parking and not the easiest to get out from the driveway. Unit was cute and modern but didn’t even have a cheap microwave or a coffee maker or at least a tiny table to put your toiletries. The swimming pool is very nice but also very cold since it has no heater! You have to get in the pool in the middle of the day on a hot summer day! Otherwise it feels FREEZING!
Stayed 5 nights in Dec 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lorraine D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful and responsive. The location is great with a beautiful view. My room was perfect for what I needed.
Stayed 6 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Room was nice and clean. Water pressure left a lot to be desired but likely not a fault of the property. This property is located next to a restaurant/bar and on a main strip along the coast. Friday-Sunday nights were fairly noisy until 10-11pm. Bed was comfortable and AC worked well. Nice stay overall. Lots of locally owned restaurants nearby.
Stayed 2 nights in Feb 2024

10/10 Excellent

willie

Travelled with partner
Good morning Mike, I would like to thank you and your team for the amazing experience my guest and I hade while staying at the guesthouse. Everyone was extremely helpful and made my stay in Puerto Rico one that I will remember forever. Angelo is a very valuable member of your staff and I felt and saw the care he has for the property. Thank you again for this amazing experience.
Stayed 3 nights in Feb 2024

4/10 Poor

Naomi, Caldwell

Disliked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Laura

Stayed 1 night in Feb 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, definitely coming back!
Stayed 1 night in Jan 2024

8/10 Good

Elan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from my room. However, the window did not seem to be working properly, and the shower also did not seem to be heating properly. Overall it is close to shops, free parking, right on the beach.
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Stayed 1 night in Jan 2024

2/10 Terrible

Noy, Zanesville

Stayed 8 nights in Dec 2023

4/10 Poor

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Valdyeli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el lugar, la vista y todo.

6/10 Okay

Melvin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Like - its steps to beach, good bed, good internet, good A/C Not like... Room as dirty, so noisy room is in front street cars with loud music, no soap given, pool , carpets, were dirty, carpets were dirty , toilet was loose, room key lock its almost impossible to open,door has no curtain and the insect light lamp on stairs dont let me sleep. Coconuts palms were full of them making parking dangerous for cars.
Stayed 2 nights in Dec 2023

2/10 Terrible

Dr. José

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to booked in another place. I stay less than two hours. The wifi the went out and on unable to work remotely. The room has less than two foot to enter the door because it has a public pool for all the guests in front of the room. The pool was dirty with a lot of leaves. There was no staff at all for help. The fence in front of the pool that divides the pool from the streets is 3 foot tall and there were a couple of junkies in the gazebo a few steps from the parking. The lock on the door did not work properly so it open by itself and the room does not have any secured fence. A junkie could easily cross the 3 foot fence to the pool and open the door.
Stayed 1 night in Dec 2023

6/10 Okay

Ademil

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Pictures and information from the property need to be upgraded so people know what to expect. Self check in and check out. A few things need to be fixed and bought new. No staff in the property at any time. Just a place to go to sleep. Not worth the price per stay.
Stayed 3 nights in Nov 2023

6/10 Okay

Ademil

Travelled with family
Disliked: Staff & service, amenities
Pictures and information about the property should be updated. A lot of things need to be fixed. Self check in and check out. No staff available at the property. Just a place to sleep.
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place & location
Great place in an excellent location. They offered beach towels and chairs to check out. I will definitely be back
View from our room
Stayed 3 nights in Nov 2023

6/10 Okay

Dana

Liked: Cleanliness, staff & service
My stay for the weekend was okay considering I spent most of the time out. The room can comfortably fit 1 but no more than 2 people. The bathroom is very small. I wasn't prepared for taking a cold or very lukewarm shower. I will say that when I called about it, I received a call back immediately and was told about the upgrades that are being worked on including hot water expected to be completed by Jan 2024. I also had ants in the shower each night which was also unexpected. The door knob is faulty but the deadbolt lock works. It's not the absolute worst place to stay and is okay if it's for a night or two. Hope the future upgrades make a difference.
Stayed 2 nights in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service would definitely stay here again.
Stayed 6 nights in Oct 2023

4/10 Poor

rafael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No staff on site, to be seen. The restaurant and bar closed. The property needs work. The outside lights on the patio don't work. The room itself was Not so clean and or kept up. Leaky roof, Stains on ceilings, floors, and walls. The furniture is from the 70s, is worn down with stains, and is chipped up the table. We had 4 of us that stayed in the room, but only 3 stained towels. No one on site to get more towels so we went to the store and bought our own. The shower drained slowly and would spill onto the rest of the bathroom floor, so make sure you wear shower shoes. #disgusting. This would be a great property if it was kept up. I am surprised that it had such great reviews, with 4-5 stars?!?! At best, this is a 2-star.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mónica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the feeling of tranquility of the area even though there’s a bar two doors down. The ocean is right in front of the building. Everything was clean and ready. Only thing in the room, lack of lights or a good lamp. Had to maintain the bathroom open to get better lighting. But other than that, everything was perfect. Thank you!
Stayed 2 nights in Oct 2023

10/10 Excellent

Arleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Near good restaurants and a wonderful Ocean view.
Stayed 1 night in Oct 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great honeymoon here! I have to give a shoutout to Angelo he went above and beyond for us during our stay. He made sure we always had everything we needed. He was very responsive, quick, kind, and helpful. He also went out of his way to help my husband surprise me with balloons and flowers. Overall a great stay! Highly recommend and if you need anything find Angelo cuz he’s the man!

2/10 Terrible

Carlos

The place was dirty with stains on carpets, sheets towels and walls! No staff on property. Is not well kept! Would never stay here and don’t recommend it.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023

8/10 Good

Huascar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful view
A little confusing at first as we did not know how to self checking, luckily there was another person staying there as well who explain to us how to contact the manager. Once we did that, the manager was super nice and helpful. The place was beautiful and clean and the view was phenomenal.
Stayed 1 night in Oct 2023

8/10 Good

Damares

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By the ocean
Stayed 4 nights in Sep 2023

6/10 Okay

Jose

Liked: Staff & service
Stayed 3 nights in Sep 2023

2/10 Terrible

Manuel enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse room to stay i fill like i trow my money in the garbage no internet no tv working fly bugs limited room service the place look in bad conditions i will never ever book a stay place whit you cause it wasnt fair i was expecting better place like the one it show in the pic went i booked thank for nothing.
Stayed 16 nights in Aug 2023
Response from Mike (manager) on 12 Sept 2023
Hi Manuel, I am very saddened to read this review. I spoke with you the first night about the internet issues and informed you that service was down in the area, but it was restored the next day. That doesn't really matter as the only thing that matters is that you enjoyed your stay and we failed you on that. I am very sorry for not providing you the experience you expected.

8/10 Good

Tugrul

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Pleasent stay. Comfortable lodging with good amenities (wifi, stove, full refrigerator, etc.). Excellent location.
Stayed 2 nights in Sep 2023
Response from Mike (manager) on 8 Sept 2023
Thank you Tugrul. Hope to host you again soon,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, area fantastic, people friendly. Definitely will tell friends. 👍👍👍👍👍
Stayed 6 nights in Aug 2023
Response from Mike (manager) on 1 Sept 2023
Thank you Robert. Hope to see you around here again soon!

10/10 Excellent

Jose Luis

Travelled with family
Liked: Amenities
Wonderful experience, LOVED THE VIEWS!!! Spectacular made our family of 5 stay so great… Accommodations we’re great, the apartment was furnished perfectly and had all the items needed to make our stay perfect… Manager at the location was very pleasant and available if we needed him.. Gave the extra effect whenever he saw us… Definitely recommend the stay , Love Aponte Family 8/2023
Stayed 5 nights in Aug 2023
Response from Mike (manager) on 1 Sept 2023
Thank you for the kind words. So happy you enjoyed your stay.

8/10 Good

Albert, bay shore

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, waterview, restaurant/bars within walking distance, room with patio functional no micro, fridge or hairdryer but... electric cooler small but good, good shower, small shared pool on ground flr, limited parking and the staff was fantastic, Angelo and Diana!
Response from Mike (manager) on 8 Sept 2023
Albert, thank you for the review. It is our pleasure to have you at the hotel anytime.

6/10 Okay

Armando

Stayed 8 nights in Jul 2023

8/10 Good

Raiza

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Iris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023