Cairo Hotel Guide - Ain Shams University hotels in Cairo, Egypt.

"It was a great service by the staff . But the condition of the building was terrible which didn't reflect in the online booking . To my surprise they charge for tea bags if I want some for the room . I believe low budget in Cairo will be like this which was a bit surprising to us North Americans"

"1. Room was reasonably clean 2. Sama and the hotel manager were good and helpful. But the caretaker doesn’t understand English. No one explained that we needed to explicitly request for room cleaning. So, on first day when we returned from outdoor activities, we found our room wasn’t cleaned. But interestingly someone came and took away all the towels. We had to go to 6th floor ( that’s where the reception is) to get a couple of towels. An uncomfortable experience. 3. The elevator doesn’t work without fob that comes with the room key. So, you need to climb all the way up to 6th floor with all your bags when you arrive for the first time and climb down with all your items from 6th floor as you won’t have the fob in either time. Not a good experience. 4. Breakfast is served in the room. But it is unpredictable and different each day. It seems foods are brought from some local restaurants. Coffee comes cold as there is no lead on the cups. Also breakfast items are not good. One good thing though is that they box it for you if you need to step out early. 5. The picture I saw during booking vs what we got are different. Our window was on a dingy and dilapidated side. Will upload pic as a proof. Pretty bad experience. "

"It was great from beginning to end. It is in the center of Old cairo, in a small alley just 10 meters from a busy street, 15 minutes walking to main square. All the sfatt was very friendly and helpful. They came down to get us from the taxi and helped us with the luggage, breakfast is varied, and with local flavor, enough to start the day, I would only suggest to start earlier like 7am at least, other than that it was all great."

"It was nice hotel "

"Staff were incredibly attentive and helpful. The room was beautiful and kept clean."

"The air conditioning was absolutely terrible Staff came across as arrogant "

"Great staff and awesome attention!"

"BEWARE I am extremely disappointed with my recent stay at this hotel and feel compelled to warn future guests. During our stay, money went missing from the safe in my room, as well as from the safe in my friend’s room. At first, I honestly found it hard to believe — after all, how can money go missing from a locked safe? I assumed there must be some mistake. However, after becoming suspicious, I deliberately arranged the notes in a specific position before leaving the room. When I returned, some of the money was gone and the remaining notes had clearly been moved. At that point, it was undeniable that something was wrong. We immediately raised this with hotel staff, expecting it to be taken seriously. Instead, our concerns were brushed off with no proper investigation, no accountability, and no real effort to resolve the situation. The lack of concern and professionalism was just as troubling as the missing money itself. A hotel safe is supposed to provide peace of mind. Sadly, that was not our experience. I would strongly advise other guests to be extremely cautious with their valuables if choosing to stay here. Very disappointing experience."

"everything, hotel/staff/room/discriminations against non Muslims/trash in front of the hotel/breakfast/smoke smell in the lobby/toilettes in the lobby were dirty no toilette paper no paper towels horrible place. I have been in so many hotels around the world never seen anything as bad as this place "