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"Normally we have a great stay. This time was not a good experience. The first night our door latch broke they moved us to another room and the man at the desk was great and said our new room would be available at 3 the next day a younger girl was working and chided me for asking for another room bc someone can sleep on the pullout couch we asked and paid for a 2 queen bed room no one should have to sleep on a couch. She was extremely rude. And she huffed and walked away mumbling something and refused to come back out until the phone rang and she had to answer it. The new room had no working ac. And the next night a large group of teens were running in halls jumping off their beds above us knocking on doors and running away. They knew the hotel staff and no one stopped them it went on from 8pm to just after midnight and they didn't leave the pool until after 11pm. Just overall not a pleasant experience."

"Very friendly staff"

"The only room offered to me were on third and fourth floors and the elevator was broken"

"Hotel has been under renovation since December. There were no amenities. The restaurant and pool were completely closed/under construction. The room was dirty and there was no hot water. We were furious. I could not find any way to contact Hotels.com but the front desk kindly refunded our money and we left."

"I will say this was the BEST property i’ve booked for hotels in my life. The room was spacious, very clean, the check in was pretty quick. Parking was pretty much front row the whole stay which was helpful since it rained. The breakfast was real good, not like usual hotels. It was busy from others being in the area for sport events with their kids but that did not change a thing. The pool was real chilly that’s my only complaint. I had a studio room and when I come back I would love to have that type of room again. We were SO close to fast food, shopping (target was across the way, Walmart is down the road) Everything was in close proximity. Only 22 mins from Canton, worth staying here instead of Canton area. The vibe is definitely different."

"Very clean and comfortable! Highly recommend!!"

"The room was very nice and clean, also a great shower. The breakfast was lacking. After using the patio by the pool we couldn’t back in to the pool area through the pool door and had to go through a conference room and back around through the lobby, there was no key pad for that door???? The pool and hot tub were very nice!"

"Great stay here! Bistro was a nice option. Helpful staff. Clean."

"Check in was easy. Everything was great."