"I reserved a double queen bed room with extra square feet of room. We arrived an hour eary for the 3 oclock check-in and the room was understandably not ready so we waited until 3 oclock for the stated check-in time. The room still not ready. They did try to accomadate us with a room that was smaller, but was not what we reserved. Rooms are so small these days so we elected to wait. Checked back a couple of more times and it wasnt until 3:45 that the desk finally checked to see why the room was not ready. Finally, the desk went to check on the status of room. Confered with another individual in the back office and we finally we able to go to the reserved room around 4pm.
Room was excellent and very clean. The whole building was very clean. Even the windows were recently clean. Dining staff were excellent and very accomadating. Bathrooms near the dining area were very clean.
Nice stay exept for the wait for the room."
"The rooms are disgusting. Mold in the toilet and in the shower, soap scum on the mirrors, soap dish, and around the faucets, fridge was dirty, floors weren't swept or mopped, bottom of toilet was disgusting, and there was even dust on the a/c. When tried to bring it to front desk attention Virginia didnt want to hear the complaints."