Al Haouz Holidays

The location is perfect! About a 15 - 20 minute walk to Souk (Popular Shopping Area) and the Big Square (More shopping, restaurants, local entertainment, banks etc). If you’ve never been to Marrakech before, particularly Raid, the properties do not have much signage and the buildings all look the same. We were able to identify the property when we got to the location on Google Maps by a unique wooden door. Which would be extremely difficult to find especially if you’re checking in at night. Which was the case for us so we had to ask a few locals to help us. However, once you get through those doors you’ll love it! The aesthetics are just like the images, the staff is friendly and extremely helpful. They assisted us to navigate through the city, book tours, and get taxis. Would definitely recommend!

Great property

Je déconseille fortement cet hôtel. Notre séjour a été gâché dès notre arrivée et nous avons été contraints de quitter l'établissement le jour même pour réserver un autre hôtel. Nous avons eu le sentiment que nos vacances nous ont été retirées au sens figuré. La gestion de notre problème a été très décevante et n'a apporté aucune solution satisfaisante. Une plainte officielle a été déposée auprès du siège social ainsi qu'auprès des autorités compétentes. Réfléchissez à deux fois avant de réserver.

We loved it, but just wish the ac in our room worked. Admittedly there was a heat wave but our kids room was much cooler than ours and unfortunately the staff wasn’t able to solve the problem.