8/10 Good
Esther
Travelled with family
20 Mar 2023
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at Albufiera Rocamar Exclusive Hotel. I had a prime corner room with an ocean view, 2 double beds together and balcony. The room was lovely, clean and spacious with beautiful ocean views. The staff were generally very helpful and friendly. I was a bit disappointed with the spa. There was a maintenance issue with the hot tub, such that it was not hot at all. The pool was filled with water, but the water was freezing cold such that it was not possible to go swimming. Also, during a booked massage treatment, there was construction work going on right next door which dramatically impacted my ability to relax and enjoy the massage. I was also a bit disappointed with the hotel restaurant. The manager didn't allow my travel companions to eat breakfast at the restaurant (even though they were prepared to pay the 15 Euros per person) because they were not guests at the hotel. I found the breakfast menu was lacking in healthy choices (very little variety of fresh fruit, and no cooked oatmeal or grain cereal etc), and there were no pastries. However, the location of the hotel was excellent and the cleaning staff were very attentive. They replaced my wet towels every day. If you are willing to venture out somewhere else for breakfast and dinner, then the hotel was a very pleasant place to stay for a week.
Esther
Stayed 7 nights in Mar 2023