Excellent hotel spacious rooms with plenty bathrooms and wardrobes. Very friendly helpful staff. Food was good quality and always refreshed throughout mealtimes although we still found food was best within the first hour and half at mealtimes. We had one not so good meal but it was at 9.45pm when mealtime finished at 10pm. Lovely quaint beach only a 5 min walk from hotel. Lots of activities for kids club and even our 13 year old joined in. The air conditioning actually works and would make the room like an ice bucket if that’s what you like. Overall excellent value and very family oriented hotel we will 100% be back, loved every minute.
Comment from Hotel Management
14-Jul-2019 by Guest Relations, Hotel Management
Dear Mrs. Jeffers,
Thank you for taking the time to share your experience in our Hotel NAU São Rafael Suites.
We are very pleased that you have enjoyed our services and facilities and your kind words concerning our helpful team they are truly appreciated by all of us.
Our commitment to making our Guests holiday a memorable experience is our goal and your comments further motivate us on this daily objective.
We are looking forward to welcome you back sometime soon.