Alcasser Holidays

Everything about the service was very good. Staff were fantastic. The room had some small flaws; bedroom door scrapped across the floor and the door frame mounding was falling off and shower stall leaked over the bathroom floor. Location was far from the center of town, but with a car rental, this was a GREAT location. We had easy access to main roads. Metro station was near by. We felt like we had a local experience in this neighborhood and liked it a lot.

Room was not as described and no room service was provided no towels no toothpaste and toothbrush very unexpectedly service

It is very well located, and the attention is pretty good, however the beds and pillows are a little too hard to rest well. Breakfast is good, but it could have a little more protein options to make it more complete likes eggs.

Excellent hotel and location. Will only stay here in Valencia. Only issue was I had to wait 10 minutes for someone to help me at front desk when I arrived. But other than that, everything was perfect.

The property itself isn’t bad considering is a very old building, everything was clean and we liked that, however the musty smell coming out from the kitchen’s faucet was really bad!! Contaminated the whole apartment plus the humidity is not a good match, the a/c (split) it doesn’t help at all, I think it needs a new filter or at least some repair because after we turned on I started sneezing like crazy… Overall is not that bad if you planned stay for a day (like we did) but for longer than that I’m not sure if you gonna enjoy your stay, without mention there’s not elevator and the stairs are really dark. Good thing you have a very close parking spot just crossing the street at the arenas hotel and the view from the balcony to the beach is really nice we loved that